Event Hosts (Global Sporting Event)

Event Hosts act as ambassadors representing a client's brand and delivering exceptional and memorable hospitality experiences to all guests at a global sporting event in Los Angeles in 2028. Hosts may be deployed in a variety of settings, with the focus of the role varying by environment. The iLUKA Collective will hire hundreds of Event Hosts, holding Assessment Centres throughout 2027 and 2028 as the team is built.

• Deliver an exceptional hospitality experience to the clients' guests.
• Act as the first point of contact and provide a friendly and welcoming meet and greet service on arrival.
• Manage and organise guest groups to ensure that they are in the right place at the right time.
• Accompany guests throughout their journey and deal effectively with any issues or problems that arise.
• Provide information and assistance to guests in all situations and at all stages of the programme.
• Deliver outstanding customer service and create an environment that is friendly, fun and guest focused.
• Coordinate guest departures as their experience draws to a close.
• Depending on the deployment setting, manage guest lists, support airport arrivals and departures, man the hospitality desk, support F&B/lounge teams, ensure venues are immaculately presented, provide VIP reception and cloakroom services
• And manage the safe and efficient flow of guests through venues.
• Contribute to any other aspects of the business as necessary.

• Must have the legal right to work in the United States.
• Must either live in Los Angeles or be able to arrange your own accommodation for the duration of the role.
• Experience using smartphones/tablets.
• Highly effective communication and interpersonal skills.
• A fun, 'can do' attitude.
• Confidence to manage and engage with groups of people in a variety of settings.
• Ability to think on your feet and resolve problems calmly and efficiently.
• A desire to deliver the very best levels of customer service.
• High energy and comfortable working potentially long hours in a demanding but rewarding and friendly environment.
• Flexible, enthusiastic, confident, outgoing and well organised.
• Willing to roll up sleeves and get involved.
• A team player and self-motivated.
• Passionate about sport, hospitality and delivery.
• Able to work in a calm, kind and professional manner in a pressured environment.
• Ability to prioritise a demanding workload.

• Roles may be deployed in settings including airports, hotels, hospitality desks/lounges, hospitality venues, events/coaches and venue/showcasing areas.