Fitness Manager

This role leads the delivery of the fitness product across Personal Training, Gym Floor and Group Exercise, driving member engagement and commercial performance. It sits within the Product Team and involves recruiting, developing and inspiring a high-performing fitness team. The post-holder ensures industry-leading standards, innovative programming and outstanding member outcomes that bring the wellness proposition to life.

• Own all product delivery in club through the Personal Training, Gym Trainer and Group Exercise functions.
• Act as an ambassador of Virgin Active at all times and consistently role-model the highest standards of behaviour to other employees.
• Maintain positive, productive working relationships with other team members, being proactive, using own initiative and taking ownership of situations.
• Recruit and train the industry's best Personal Trainers and Group Exercise Instructors, supporting their personal development and class assessments, as well as development through the internal Academy.
• Deliver key in-club and external fitness events and experiences.
• Maintain a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach.
• Understand KPIs and targets, and the importance of engaging new members into fitness and group exercise programmes.
• Fulfil Duty Shifts when required, taking responsibility and accountability during the shift, and controlling staffing and facility issues throughout the club.

• Possess a REPS Level 3 or CIMSPA equivalent qualification.

• The opportunity to be part of a brand redefining the future of wellness.
• A premium environment with industry-leading facilities.
• Development and progression opportunities aligned to your level.
• Access to a vibrant, engaged member community.
• The platform to build your career, reputation and impact.
• 30 days annual leave including bank holidays, plus a Celebration Day.
• Access to The Peoples Pension with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for children and access to Club V.
• Discounts across Virgin Active, from guest passes to 50% off PT sessions.
• Membership of Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans and personal finance support.