Ticketing Account Manager, Platinum (USOPF) - LA28 Olympic & Paralympic Games

Provides first-class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases. It works collaboratively with Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets, while supporting the successful delivery of Olympic & Paralympic Games projects. The position also involves maintaining ticketing systems, hospitality inventory allocation, reporting and client training.

• Provide first-class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases.
• Allocate hospitality inventory to support sales proposals in line with the latest applicable sales rules.
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets.
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets.
• Ensure pricing and schedule information is kept up to date and that relevant teams are informed of changes that could impact operations and itineraries.
• Produce reports and maintain the integrity of databases and manifests, as required.
• Facilitate the delivery of digital tickets to clients through designated official systems and tools.
• Train and support additional junior staff, as required, and provide training to client personnel on ticketing systems where necessary.
• Proactively identify areas where support can be provided and processes might be improved, and demonstrate alignment with TKO values in the performance of all responsibilities.
• Carry out other ticketing duties as necessary to support the successful delivery of Olympic & Paralympic Games projects.

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers.
• Minimum 5 years of experience with event ticketing systems and databases.
• Excellent computer skills with high proficiency in the Microsoft Office suite, in particular advanced capability in Excel.
• Proficiency in project management applications.
• Strong customer service ethic.
• Strong organisational and time management skills, with the ability to multitask and manage concurrent priorities.
• Fluent in English.
• Excellent interpersonal skills, written and verbal.
• Ability to work collaboratively within a team.

• Other languages.
• Proficiency in Airtable and Omni.

• Competitive salary, commensurate with job position and experience.
• Hiring rate minimum: $67,500 annually (minimum will not fall below the applicable State/local minimum salary thresholds).
• Hiring rate maximum: $90,000 annually.
• Hiring pay rates are based on factors including location and may vary depending on job-related qualifications, knowledge, skills and experience.

• Locally competitive rewards packages including, as applicable, short- and long-term incentives.
• Growth and developmental opportunities.
• Robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR and also services and partners with major sports rights holders through IMG. On Location states that its core values include exceeding all service expectations, creating value by enriching people's lives, doing the right thing, propelling the power of diversity, generating win-win solutions, igniting and empowering the team's entrepreneurial spirit, and exuding respect and gratitude.