Distribution Center Senior Manager

Leads DC operations across inbound, inventory control, and outbound processes to deliver breakthrough results against company goals. It is responsible for exceptional service and outstanding operational efficiencies that provide a superior experience to customers and consumers. The role fosters an environment of enthusiasm, action, and accountability within the DC and 3PL teams to promote high productivity and employee engagement while maintaining a safe and respectful workplace.

• Create strategies with sales channels and drive DC strategy implementation and key initiatives to improve customer satisfaction, achieve supply chain efficiencies, and fulfil all customer requirements and orders on time and in full.
• Plan resources with input from Customer Service and Order Fulfilment to deliver breakthrough results in service and cost.
• Oversee productivity and accuracy of DC operations, including receiving/put away, slotting, internal replenishment, VAS services, picking, packing, returns handling, sample management, and inventory and process control to ensure effective product flow through all areas.
• Manage DC budget forecast and control with cost/benefit analysis to achieve KPI targets, including labour CPU, UPH, and % over NS.
• Plan and build DC capability for all required service models and set resource capacity (storage and throughput) by improving productivity and cost to meet current and future business requirements.
• Develop and foster a continuous improvement culture across the DC to reach operational excellence.
• Collaborate with key customers to align service expectations and quality of deliveries.
• Identify infrastructure needs for short-, medium-, and long-term business requirements, and benchmark service level, productivity, and cost control against industry best-in-class, sharing best practices with DC leaders in LAM.
• Foster a healthy DC culture focused on adidas values that promotes diversity and inclusion to drive creativity and growth, and nurture the DC team with customer/consumer orientation, result orientation, and required professional skillset.
• Comply with all safety and health regulations by reinforcing daily execution.

• University degree in Engineering, Business, or equivalent professional experience.
• Minimum of 7 years of progressive work in Supply Chain Management.
• Bilingual in English and Spanish, with fluent English (verbal and written).
• Proficiency with warehouse management systems.
• Excellent problem-solving and leadership skills.
• Ability to work with all levels of staff.
• Broad and deep knowledge in own functional area, combining theoretical and practical knowledge.
• Excellent communication and presentation skills.
• Ability to think tactically and strategically and connect long-term goals to business strategy.
• Ability to manage diverse stakeholders and drive change within varied cultures and viewpoints.
• Ability to manage projects and change effectively.
• Strong analytical and quantitative skills, with the ability to support assumptions of final analysis, share ideas, and influence senior management for strategic decision-making.
• Ability to build strong, engaged teams that are empowered and knowledgeable to deliver results.
• Ability to develop talent through coaching, feedback, and trust, and to inspire and engage through effective communication.

The company believes that embedding diversity, equity, and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.