Specialist, Talent Data

This role provides HRIS data entry and management, analysis, and process support across all North American entities. It handles Talent data transactions, leads troubleshooting efforts, and supports strategic data initiatives while maintaining high standards of data accuracy, timeliness, confidentiality, and stakeholder partnership. The role works closely with team members to deliver efficient and effective Talent Data Management services, handling well-defined processes and individual assignments.

• Process employee data transactions, from basic to complex, including new hires, data corrections, terminations, organisational restructures, mass updates, and multi-system integrations.
• Coordinate with Payroll on data transfer issues and system reconciliation, and manage escalated data quality issues across multiple systems.
• Support monthly global data quality audits and lead remediation efforts for complex discrepancies.
• Stay updated on Talent compliance requirements to ensure adherence in all Talent activities.
• Conduct root cause analysis on recurring data errors and recommend systematic solutions.
• Support data validation for organisational changes, workforce planning initiatives, and systematic implementations.
• Analyse data patterns and trends to identify process improvement opportunities.
• Lead troubleshooting efforts for system integrations and data pipeline issues.
• Support documentation of data processes and business rules, and ensure compliance with Talent policies, procedures, and best practices.
• Collaborate with team members to ensure effective delivery of Talent Data Management services across the organisation, including Talent Planning, Analytics & Systems on daily tasks, data initiatives, and system enhancements.
• Support training development and delivery for end users on data-related processes.
• Identify opportunities to improve Talent processes and recommend enhancements to increase efficiency and effectiveness, and share best practices to drive continuous improvement.
• Partner with Talent Business Partners on complex organisational changes and data requirements.
• Serve as a liaison for data requests from Finance, Legal, and other business partners, and proactively communicate with stakeholders on data quality issues and resolution timelines.
• Support ad hoc analysis and reporting for senior leadership and strategic initiatives.

• Professional with 3-5 years of experience in HR data management and analysis or a related HR function.
• Advanced knowledge and proficiency in HR information systems and Microsoft Office Suite, especially Excel.
• Demonstrated expertise in data analysis, troubleshooting, and process improvement.
• Strong organisational and time management skills, with the ability to handle multiple administrative and operational tasks while supporting projects as needed.
• Excellent attention to detail and a commitment to maintaining data accuracy and compliance.
• Understanding of HR processes, policies, and systems.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members.
• Ability to work within an established framework and handle well-defined processes.
• A proactive and solution-oriented mindset, with the ability to work independently while managing competing priorities.
• Ability to maintain strict confidentiality of information.
• Ability to operate in a fast-paced, dynamic environment and adapt to changing business needs.

• Bachelor's degree in a related field.
• Experience with SAP HR and SuccessFactors.
• Experience with systems integrations and data validation.