SUN DAY RED - Specialist Collections & New Accounts

Based in the Sun Day Red office in San Clemente, the Specialist, Collections and New Accounts acts as a key partner in supporting Sun Day Red's growth through customer onboarding, credit administration, and customer master data governance. The role ensures that domestic and international customer accounts are established and maintained in alignment with company policies, compliance requirements, and credit standards. Working cross-functionally with Sales, Finance, Tax, Customer Service, and Supply Chain, the Specialist drives operational excellence, mitigates risk, and supports a seamless customer experience.

• Manage the onboarding and setup of domestic and international customers, distributors, and business partners.
• Maintain customer master data and account information within ERP and related business systems.
• Review customer applications, financial information, trade references, and credit reports to support credit decisions and risk management.
• Support international account administration, compliance requirements, and credit reviews.
• Verify tax, resale, and regulatory documentation to ensure compliance and data integrity.
• Prepare and maintain reporting related to customer onboarding, credit administration, and operational performance.
• Drive process improvements that enhance efficiency, accuracy, and scalability.

• 3+ years of experience in credit, customer onboarding, customer master data management, or financial operations.
• Knowledge of commercial credit principles, customer onboarding, and risk assessment.
• Strong analytical, organisational, and problem-solving skills.
• Excellent attention to detail and commitment to accuracy.
• Proficiency in Microsoft Excel and business systems.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across multiple departments.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience supporting international customers and distributors.
• Experience with ERP systems, Avalara, and credit reporting tools.

• Onsite role.
• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Travel to the TaylorMade office required as needed.

• Expected hourly base pay range: $27.00 - $29.00.
• Base compensation is determined by factors including position scope, job-related knowledge, education, skills, experience, and work location.

• Additional benefits such as health and wellness, performance bonuses, product discounts, holidays, and paid time off may be offered in accordance with company plans.