Lifeguard Training Provided

The Lifeguard is a part-time role within the Operations Team, working 20 hours per week. The role is responsible for creating a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience. The Lifeguard acts as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.

• Supervise all pool and spa areas, ensuring the safety and wellbeing of members and guests at all times.
• Deliver exceptional customer service by creating a friendly, approachable and welcoming environment for every member.
• Carry out routine poolside safety checks, water testing and plant monitoring, accurately recording all required information.
• Respond quickly and effectively to emergencies, following all Virgin Active operating procedures and lifeguarding protocols.
• Maintain the highest standards of cleanliness and presentation across all poolside, spa and changing facilities.
• Ensure full compliance with Health & Safety legislation, risk assessments and mandatory training requirements.
• Support the wider Operations team with the day-to-day running of the club, helping to maintain a safe and welcoming environment throughout.
• Undertake Duty Manager responsibilities when required, supporting the safe and efficient operation of the club.

• Passion for delivering exceptional customer service and creating a safe, enjoyable member experience.
• Calm, confident and able to remain composed under pressure.
• Strong communication skills with the ability to engage positively with members and colleagues.
• High attention to detail and commitment to maintaining safety and operational standards.
• Flexible approach to working hours, including early mornings, evenings, weekends and bank holidays.
• Competency swimming up to 50 metres.

• £13.25—£13.25 GBP

• The opportunity to be part of a brand redefining the future of wellness.
• A premium environment with industry-leading facilities.
• Development and progression opportunities aligned to your level.
• Access to a vibrant, engaged member community.
• The platform to build your career, reputation and impact.
• 30 days (excluding bank holidays) annual leave, plus a Celebration Day, with encouragement to take the leave.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for the employee and a buddy, plus free membership for children and access to Club V.
• Discounts across Virgin Active, from guest passes to 50% off personal training sessions.
• Access to Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans and support to become a personal finance expert.