Sports & Leisure Attendant (Sha Tin Clubhouse)

Sits within the Club's Membership and Customer Excellence (MCE) Division, which oversees the operations of clubhouses, racecourses and Off-Course Betting Branches and leads the customer experience strategy across digital and physical touchpoints. The post-holder is responsible for ensuring the Club's facilities are properly maintained, monitoring their condition and reporting any issues that affect operations. The role also supports the planning and delivery of programmes and activities at the facilities and provides quality service to customers, handling their enquiries and complaints.

• Ensure the Club's facilities are properly maintained at all times.
• Monitor the condition of facilities and report any issues affecting operations.
• Assist in the planning and implementation of various programmes or activities at the facilities.
• Provide quality service to customers and ensure a courteous environment.
• Handle customers' enquiries and complaints.
• Perform any other related duties as assigned by the supervisor.

• A minimum of 1 year of relevant work experience in recreation or facility management.
• Diploma in Recreation, Facilities Management, or a related discipline.
• Able to communicate in Chinese and simple English.
• Trustworthy, dependable, responsible and accountable.
• Proactive, highly motivated and passionate about work.
• Customer-centric, sociable and people-oriented.
• Communication, interpersonal and influencing skills.

• Competitive salary and benefits package.
• Dynamic working environment.
• Development opportunities.