Senior Product Manager

Owns a significant part of the DAZN experience and the outcomes that come with it, taking responsibility for the discovery, definition and delivery of a wider product area. It works with Engineering and Design to build and launch solutions, and uses data to show whether they worked. The postholder works quickly and with a bias for action alongside Engineering, Design and Commercial teams, bringing local customer needs together with DAZN's global product strategy.

• Own an outcome, not just a feature: the discovery, definition and delivery of a wider area of the product, and the KPIs that show whether it is working.
• Identify opportunities before anyone asks, using data, customer research, commercial conversations and market activity, and build the case for the ones worth doing.
• Turn goals into clear problems, and problems into requirements, prototypes and success measures that engineers and designers can act on.
• Use data, experiments, A/B tests and customer feedback to decide what to build and to prove what it delivered.
• Understand the commercial side of decisions, including subscribers, revenue and cost, and explain the trade-offs plainly to leadership.
• Keep the whole customer journey in view, recognising that a change in one place shows up somewhere else and that the fan only sees one DAZN.
• Work daily with Engineering, Design, Analytics, Marketing, Commercial, Legal, Customer Service and Operations, representing the customer in those conversations.
• Build AI and personalisation into the product, including recommendations, content and journeys where it makes the experience better for the fan.
• Use AI in how the job is done and show other PMs how, including prototyping before writing a ticket, analysing data, drafting specs and updates, and testing assumptions faster.

• Around 5 years in product management.
• A track record of owning an area of a product and the outcomes behind it, not just delivering features.
• Experience finding and shaping opportunities independently, without needing a problem handed over.
• Comfortable with analytics, A/B testing and customer research, and able to find answers in the data.
• Already using AI tools day to day to prototype, analyse, write and test ideas, with examples to show.
• Structured thinking and good judgement about priorities when everything looks important.
• Able to build working relationships quickly across a range of engineering and design teams and get the best out of each one.
• Customer-focused and commercially minded, with the appetite to take ownership and help others do the same.

• Experience in streaming, consumer technology, media or e-commerce at scale.
• An interest in sport helps, but caring about the customer matters more.

• Access to DAZN.
• 25 days' annual leave, increasing by 3 days after 3 years.
• Private medical insurance.
• Life assurance.
• Pension contributions up to 5%.
• Family friendly community including enhanced parental leave.
• Electric vehicle benefit option.
• Learning and development resources.
• Opportunity for flexible working.
• Access to internal speaker series and events.