Principal Technical Program Manager

This role drives key programmes within the Consumer Product & Innovation portfolio and leads diverse cross-functional team members to execute complex and strategic programmes. The role serves as the single point of contact for the programme from WHQ and works in close partnership with peer programme managers at other geographies to deliver outcomes. It represents the team in programme and business reviews, providing regular updates to stakeholders on end-to-end health, progress and risk management.

• Drive key programmes within the Consumer Product & Innovation portfolio.
• Lead diverse cross-functional team members to execute complex and strategic programmes.
• Oversee end-to-end execution across multiple parallel programme workstreams, including risk management, issue and conflict resolution, and dependency management.
• Serve as the single point of contact from WHQ and work in close partnership with peer programme managers at other geographies to deliver programme outcomes.
• Represent the team in programme and business reviews, providing regular updates to stakeholders on end-to-end health, progress and risk management.
• Build relationships across functions to align strategies and drive execution while prioritising multiple competing priorities.

• Bachelor's degree in Engineering, Computer Science or a related field, or an equivalent combination of education and experience.
• 7+ years of Technical Programme Management or product experience.
• 10+ years of working directly with engineering teams.
• Experience leading programme management efforts, including establishing effective governance structures, cross-functional coordination, and executive stakeholder management and reporting.
• Experience building programme management functions and overseeing end-to-end execution across multiple parallel programme workstreams, including risk management, issue/conflict resolution and dependency management.
• Strong leadership skills and expertise with digital and technology transformations.
• Exposure to both the breadth of knowledge across different technologies and the depth of understanding in key technical areas.
• Demonstrated experience in an agile and programme model structure.
• Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to deliver key strategic initiatives.
• Experience running and executing across multiple complex technology platforms and business areas.
• Strong oral and written communication skills and the ability to challenge the status quo.
• Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment.
• Delivery experience using Agile and Waterfall methodologies.
• Deep experience with tools such as Miro, Lucid, JIRA and Confluence.
• Proven experience in technical programme management or engineering delivery, with a strong ability to drive technical projects to successful completion.

• Project Management Professional (PMP) certification preferred.
• 5+ years of software development experience preferred.
• Relevant experience in retail, consumer product development, innovation, supply chain and operations preferred.