Senior Manager, SCM Wholesale Excellence

Lead a team to drive harmonised wholesale supply chain management processes for a group of priority North America wholesale accounts, ensuring best-in-class delivery timing and execution of demand to customers. The role focuses on supply and demand alignment and mitigation, monthly planning, outbound operations, continuous improvement initiatives and holistic supply execution. The position sits within the Supply Chain & Sourcing team and works closely with wholesale sales, orderbook management, demand planning, product supply, inbound planning and transportation, NAM DC operations, outbound transportation, commercial and brand finance, category management, sales operations and planning, warehouses and DCs in NAM, global and local SCM and IT, and key wholesale customers.

• Lead a team to drive continuous planning, process, system and service improvements to achieve on-time availability and delivery for priority wholesale accounts, while supporting strategic wholesale business priorities.
• Deliver key performance indicators (KPIs) to ensure supply chain efficiency and effectiveness, enabling best-in-class availability and on-time shipping to a group of priority wholesale accounts.
• Support sales, merchandising and planning on seasonal assortments during preseason planning, aligning order deadline needs, RID feasibility and key programmes for tracking, and flagging risks arising from order minimums or other issues.
• Drive seasonal fulfilment mix targets to enhance profitability and efficiency, and ensure cross-functional accountability to those targets.
• Mitigate in-season sales order demand and supply alignment issues, and drive accountability for orderbook changes between Sales/Accounts and Order Management.
• Maintain regular and accurate sales office forecasting of in-season supply, including bottom-up financial forecasting, to meet demand and support business objectives.
• Analyse supply chain data to identify trends, issues and opportunities for improvement, and communicate key insights to relevant stakeholders for action.
• Prepare and present weekly, monthly and quarterly updates on supply chain performance, including supply availability and fulfilment performance, highlighting key insights and recommendations, and respond to ad hoc requests as needed.
• Drive cadences with cross-functional teams, including but not limited to Order Management, Product Supply, Demand Planning, BUs, Sales, Inbound, DC Operations and Deployment, to ensure seamless supply chain execution.
• Drive impactful relationships with key customers to proactively manage potential risks, negotiate win-wins and find continuous process improvements, with the goal of enabling top and bottom-line growth.
• Provide regular visibility to leadership on key account performance, cadences and strategic initiatives.
• Coordinate operations with Customer Compliance teams to ensure full compliance with customer agreements and vendor guides, and negotiate changes with customers.
• Recommend and implement process improvements and innovative ways of working to enhance supply chain operations and reduce costs.
• Identify potential supply chain risks and develop mitigation strategies to ensure continuity of supply.
• Contribute to the development and execution of strategic supply chain initiatives to support overall business goals.
• Lead and develop a small team to achieve targets, and to grow and develop.

• College or university degree with a focus on supply chain management, or an equivalent combination of education and related work experience in the field of logistics, footwear and/or apparel.
• Minimum of 6-8 years of work experience, preferably in a supply chain management or customer service environment within the footwear and apparel industry.
• Minimum of 2-4 years of experience in management roles or external stakeholder management.
• Advanced understanding of wholesale supply chain processes, including purchasing, logistics, inventory management and distribution.
• Advanced knowledge of demand forecasting, supply planning and financial planning, including production parent/child availability.
• Proven history of driving KPIs related to supply chain performance that drive on-time availability and shipping performance, including risk assessment, mitigation and continuous improvement.
• Proven analytical and problem-solving skills, with the ability to assemble data, interpret it, craft executive summaries and deliver business insights.
• Effective storytelling and negotiation through oral and written communication, as well as data visualisation.
• Understanding of methodologies for process improvement, such as Lean, Six Sigma or Kaizen.
• Industry-specific knowledge and experience, particularly in the athletic footwear and apparel space.
• Strong project management skills to oversee and implement supply chain initiatives.
• Ability to lead a team of 5-8 people to deliver results.
• Ability to foster a team culture and inspire learning and personal development.
• Successful track record of developing direct reports.
• Ability to work cross-functionally and influence various departments, including Product Supply, Demand Planning, Sales and Operations.

• Post-graduate level qualification is preferred.
• Experience in supply chain management or a customer service environment within the footwear and apparel industry is preferred.

• Hybrid work policy requiring attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week.
• For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.

• Robust and progressive medical coverage, including an HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision and prescription drug coverage.
• Adoption support, including surrogate and fertility support.
• Short and long-term disability, and basic life and AD&D insurance.
• Enrolment in adidas' 401k plan and Stock Purchase Plan with employer match.
• Education assistance and generous leave policies, including 14 weeks of paid parental leave, for full-time employees.
• Eligibility to earn an annual bonus based on company performance.
• Prorated flexible time off accruing at 0.4388 hours per day, increasing with years of service.
• Twelve paid holidays throughout the calendar year and Service Time Off during milestone years.

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a real competitive advantage.