Director, Brand Consulting

THE·TEAM is looking for a motivated individual to join the Brands Retainer Client team. This position is responsible for overseeing and leading partnerships, colleagues and processes to ensure client satisfaction. The role is expected to consistently provide excellent customer service to accounts and represent client needs and goals within the organisation to ensure quality.

• Oversee, direct and supervise team members in client service, partnership management, relationship development, project coordination and internal agency resource coordination, providing feedback and supporting professional development through check-ins
• Annual goals and yearly reviews with the account's VP.
• Understand each client's business and sector landscape and industry investment contexts, and lead teams in developing 360-partnership marketing plans and strategic plans that meet or exceed client objectives
• From evaluating traditional and non-traditional partnership constructs through brief development, programme structure, content, digital, social, experiential and influencer, supported by insights and data.
• Partner with the internal research and insights team to establish programme success metrics upfront and determine programme effectiveness afterwards.
• Oversee and facilitate, with the VP, deal structures and negotiation strategy for accounts, including negotiations between partners and clients, and manage established sponsorships to ensure clients fully leverage all benefits and assets.
• Develop and cultivate relationships with clients, properties, talent partners, media partners, agency teams and third-party vendors, encouraging new and repeat business and solidifying the agency's position within client organisations.
• Maintain oversight of and delegate client-related and partnership budgets for assigned accounts, assisting the team with tracking, billing and reporting.
• Serve as a primary point of contact for clients and partners, setting the tone for regular formal and informal check-ins, status meetings, troubleshooting and business advancement, and intercede when issues arise to create solutions.
• Maintain strong working relationships with key stakeholders to ensure all parties receive appropriate attention and support, and keep Wasserman aligned with client plans as they grow and change
• Partner with the Senior Director and team to oversee, initiate and delegate regular two-way communication between clients, client business units, client brand teams, internal Wasserman teams and external partners and vendors.
• Work closely with project teams to maintain continuous knowledge of project statuses, identify potential issues or opportunities, and lead teams through condensed timelines and multiple parallel deliverables while ensuring completion and quality.
• Use forward-thinking initiatives and a strong grasp of THE·TEAM's capabilities and service offerings to identify next strategic opportunities, present new capabilities to clients, and support and/or help lead new client pitches and responses to RFPs.
• Working knowledge of project management fundamentals.

• Minimum of a bachelor's degree.
• 10+ years relevant experience, with a minimum of 6 years of direct experience in account and project management.
• High-level proficiency with Microsoft Office applications, including advanced skills in PowerPoint, Word and Excel for deck development and budget management.
• Exceptional communication skills, both oral and written.
• Superior interpersonal skills and ability to create rapport with people of all demographics.
• Proven account management skills to create, maintain and enhance customer relationships.
• Strong leadership capabilities to motivate a team to accomplish goals and develop professional skills.
• Motivated, goal-oriented, persistent and a skilled negotiator.
• High level of initiative and ability to work well independently and in a team environment.
• Strong attention to detail and highly organised.
• Well-developed analytical and problem-solving skills.

• Base salary range: $100,000–$130,000, plus bonus potential if applicable for the role.
• The salary range listed is just one component of the total compensation package

• Parental leave: paid parental leave.
• Retirement plan: 401k plan including contribution matching.
• Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
• Professional development: learning and development programmes, mentorship opportunities, and career advancement support.
• Generous time off: generous paid time off and holiday allowances.
• Ancillary: critical illness, identity protection, pet insurance, 529 plans and more.
• Commuter benefits: support for travel and commuting needs, where available.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. THE·TEAM helps clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.