DC2 Process Controller (Q shift, Case Reserve)

This role is responsible for daily operations functions within the distribution centre, directing workflow in and around the Case Reserve department to ensure safe and effective product flow. It involves directing associates to complete assigned tasks and continually improving facility processes to increase operational effectiveness. The role sits within the Supply Chain & Sourcing team and works closely with the operations team.

• Support leaders with information.
• Release waves individually by wave type in non-sort.
• Ensure no waves are locked.
• Enter and track waves on the pass down as they are dropped and processed.
• Assign tasks to drivers when opening multiple waves of the same type.
• Assign drivers to work profiles.
• Manage SLA locations.
• IBPD.
• Track LM printing reports.
• Respond to all emails in a timely manner, including those relating to Repicks, QA/IC, Inbound, Mezzanine, Sorter, Returns/Rework and similar areas.
• Ensure repicks and trouble tasks are picked in a timely fashion.
• Utilise the staffing model throughout the day.
• Communicate with shipping on dedicated flow.
• Assign runners to transport and pack out dedicated (lead).
• Manage putaway flow.

• High school diploma or GED equivalent required.
• Minimum of one (1) year related distribution experience and/or training.
• Ability to work overtime and weekends as required.
• Excellent verbal and written communication in English.
• Ability to work collaboratively within a large group of co-workers.
• Positive and enthusiastic approach.
• Strong knowledge of DC operations, including storage methods and material flow.
• Performance and metrics driven mindset.
• Proficiency in Excel, Outlook, Word and working knowledge of WMS principles.
• Knowledge of when wave profile allows zone picking.
• Ability to regularly talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to ten (10) hours per day.
• Ability to work in a warehouse environment.
• Ability to reliably attend work/scheduled hours.
• Ability to occasionally sit; bend, twist, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawl.

• Night (Q) Shift, Monday to Thursday 6:00 PM - 4:30 AM

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.