Agencies
Coordinator, Office Services
Entry Level
London, United Kingdom
in office
Part time
OperationsFront of House / ReceptionHealth & SafetyFacilities ManagementGeneral AdministrationEvent Planning & DeliveryCatering & Concessions OpsCustomer Service
Job description
About the Role
Serves as the first point of contact for office operations, hospitality and logistics, supporting a growing organisation. It involves managing reception, common areas, meetings, events, supplies and office administration while working closely with Office Operations and HR. The ideal candidate is a highly organised, driven self-starter with strong interpersonal skills, confidence and a commitment to elevated customer service.
Key Responsibilities
- Serve as the main point of contact in the London office, managing the reception desk, greeting employees and visitors, and handling general office requests.
- Own the day-to-day maintenance of common areas, including conference rooms, kitchen, municipal and storage areas, ensuring they are organised and neat.
- Support colleagues in planning in-office meetings, conference room set-up, refreshment orders and resources.
- Positively influence company culture and employee morale by executing in-office events in collaboration with the Office Operations and HR team.
- Manage inventory and ordering of pantry supplies, including paper products and cleaning supplies, as well as group meals, catering orders, pantry snacks and beverages.
- Work closely with HR to ensure new hires are provided with appropriate building and security access.
- Enforce and maintain office guides, processes and procedures created by the Office Operations team.
- Assist with office health and safety procedures, including fire drills, emergency equipment upkeep and compliance with local safety standards.
- Review and distribute incoming and outgoing mail, including Fan Mail, USPS and FedEx packages.
- Track office-related expenses as directed by the Office Operations team.
Required Experience & Qualifications
- Bachelor's degree required.
- Must be a problem solver who is quick on their feet and able to navigate dynamic situations.
- Must have exceptional time-management skills and be able to execute tasks and responsibilities in an ever-changing environment.
- Must demonstrate excellent communication skills and be able to communicate clearly in all modes (verbal, written, text, etc.).
- Must have well-developed interpersonal skills, an energetic demeanour and a positive, confident attitude.
- Must be able to build relationships, genuine connections and trust both internally and externally.
- Must be proactive and possess strong organisation and prioritisation skills.
- Must have strong attention to detail and ability to manage multiple priorities.
- Must have strong working knowledge of Microsoft Excel, PowerPoint, etc.
- Must be able to operate with discretion and confidentiality.
- Must be a flexible and reliable team player internally and externally.
- Must be able to work collaboratively and thrive in a dynamic environment.
- Must be able to sit for prolonged periods at a desk.
- Must be able to lift up to 15 pounds at times.
- This position is not eligible for sponsorship.
Preferred Skills
- Business Administration degree preferred.
- Customer service experience preferred.
Benefits & Perks
- Eligible for benefits and a discretionary bonus.
About the Company
Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties.
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