Senior Manager, Experiential Ops & Production

The Senior Manager, Production is an integral position on THE·TEAM's Experiential Team, responsible for overseeing the successful delivery of various aspects of agency projects from brief to execution. The role ensures that all project-relevant resources, including operations and logistics, are allocated and delivered on time, on budget and to the quality expected by THE·TEAM and its clients. The postholder also contributes to department operations, processes, budgeting for live projects and pitches, agency quality control, third-party supplier management, and the mentoring and development of Production Team members.

• Oversee and manage various elements of large-scale agency projects from brief and planning through execution, collaborating with all Wasserman account teams to ensure project delivery against client objectives and agreed budgets
• And ensuring project resources including operations and logistics are allocated and delivered on time, on budget and to expected quality.
• Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labour and other project executional vendor partnerships as necessary, ensuring that all agency suppliers meet Wasserman standards of sustainability, ethical purchasing, diversity
• Quality control and pricing structure.
• Maintain regular communication with agency and client teams regarding roles and responsibilities, budgets, schedules and project status.
• Develop, manage and reconcile project budgets of $1M+, ensuring that projects are correctly budgeted and meet expected financial targets.
• Develop production schedules, run of shows and enforce deliverable dates key to programme success.
• Build and maintain effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects, and manage and develop relationships with Wasserman trusted suppliers and third parties throughout the duration of the project.
• Manage the working team across a client account, providing guidance and leadership, communicating a vision, and challenging the team to achieve goals.
• Create a positive, collaborative, teamwork environment based on the company culture and values
• Promote our team environment and provide work direction and guidance including coaching, professional development and training
• Guide team on deliverables, and establish best practices with project management.
• Cultivate account-specific collaboration and awareness of nuances within individual account teams, continually guide and evolve team process, serve as a trusted resource on integrated teams
• And contribute to business development efforts for new revenue opportunities with existing clients and potential clients.
• Contribute to department operations, processes, budgeting for live projects and pitches, agency quality control, third-party supplier management, and the mentoring and development of Production Team members.

• Minimum of a Bachelor's degree.
• 4–7 years relevant/increasing operations experience.
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines.
• Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up.
• Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach.
• Capable of navigating tough issues and influencing those involved toward a desired outcome.
• Must be comfortable working as an integral part of a team environment.
• Continuously demonstrates a solution-oriented mentality.
• Lead and inspire other team members and generate positive morale.
• Ability to multi-task and prioritise workload while coordinating with others to proactively meet deadlines.
• Strong attention to detail and highly organised.
• Thrive in a fast-paced environment and possess a 'can-do' attitude at all times.

• Experience in the experiential, sports or entertainment field is preferred.
• Agency experience is preferred.

• Base salary range: $68K - $85K, plus bonus potential if applicable for role.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. THE·TEAM helps clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by its belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.