Senior Manager, Property Facilities Technical Services

Sits within the Property Department, which provides integrated, customer-centric, sustainable and cost-effective asset management, development management, project management and facilities management services to the Club's key Business Units. The postholder is responsible for 24/7 operations at HVRC and STRC and for the management of Shan Kwong Road Park, Penfold Park and MLCP. The role focuses on ensuring property assets and systems operate reliably, efficiently and safely, while driving value and continuous improvement across facilities management and construction activities.

• Manage 24/7 operations at HVRC and STRC and the management of Shan Kwong Road Park, Penfold Park and MLCP.
• Plan and implement preventive and corrective maintenance programmes to ensure facilities are engineered to the highest reliable standards, and conduct fault diagnosis for plant and equipment so remedial action can be taken immediately and effectively without critically affecting business operations.
• Drive value at all levels across the operations of property assets and systems, ensuring facilities and systems continuously operate reliably and efficiently.
• Review and update Service Level Agreements regularly with all key stakeholders to ensure all technical services in the SLA are fulfilled.
• Attend race-day duties at HVRC and STRC, act as overall in charge of the Property FM teams, report to PIMTE for race meeting readiness in accordance with the established Incident Management Plan, and ensure pre-race inspections are carried out in accordance with established policy and procedure.
• Implement Integrated Asset Health Management Plans and periodically revise Asset Management Plans to mitigate all risks, including identifying internal and external resources and any special tools or equipment required.
• Ensure all facilities operations, maintenance works and project/construction works are carried out in accordance with established safety procedures at all times
• And observe all policies and procedures established by the Facilities and Projects Safety Committee under the chairmanship of the Director of Property, one of five safety committees reporting to the Corporate Safety Steering Committee.
• Develop and set up a quality and performance management system to monitor the performance of all contractors, and conduct regular reviews of system performance and work processes to improve productivity, effectiveness and operational efficiency at all levels.
• Establish training and development programmes for staff through the Learning & Development team from PFM and the HR Organisational Development team.

• Degree in Building Surveying, Building Engineering, Architectural or Structural Engineering, Facilities Management, or Operations Management.
• Membership of IFMA, RICS, HKIE, BSOMES, CIBSE, ASHRAE, HKIA, RIBA, CIOB or equivalent.
• 15 years' experience in the related technical and facilities management fields, with at least 7 years at managerial level.
• Technical experience in managing and maintaining mission critical assets for large-scale facilities, such as sports complexes, hospitality, audio-visual, club operations and club experience.
• Solid track record in maintenance management, leading multi-disciplinary, cross-divisional teams on large-scale theme park or mega resort facilities operations.
• Outstanding technical skills and experience in leading and managing complex building operations, maintenance and asset upkeep.
• Excellent leadership, organisational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills.
• Ability to establish and maintain effective relationships and communications with key stakeholders.
• Ability to work independently and drive change, with proven business maturity, enthusiasm and a can-do attitude.
• Knowledge of HKSAR's FM industry, from Government regulations on planning, land and construction to a thorough appreciation of consultants, contractors and suppliers.
• Familiarity with industry and professional best practices in FM and construction, drawing on such knowledge for reference, benchmarking and continuous improvement.
• Familiarity with Business Continuity Plans and Incident Management Procedures.

• Competitive salary and benefits package

• Dynamic working environment
• Development opportunities