Assistant Manager, Inbound Customs

Is responsible for ensuring efficient and compliant international trade management by streamlining import and export processes and reducing overall lead times. It sits within Supply Chain & Sourcing and covers operations management, government relationship development and maintenance, financial oversight, and system and process support. The role involves collaboration with internal cross-functional teams and external stakeholders to resolve complex trade issues and maintain regulatory compliance.

• Conduct and control HTS code classifications, CIQ pre-testing management, tariff information, internal and external trade contracts, duty-free trade agreements, and maintain awareness of regulation changes.
• Collaborate with the management team to resolve complex trade issues and ensure full compliance with legal entities and regulatory authorities.
• Drive continuous process improvements aligned with business needs and proactively manage urgent or special situations with cross-functional teams.
• Stay updated on and proactively learn customs policies and regulations, share key updates with the team, and conduct training sessions to enhance compliance awareness.
• Develop, maintain, and update relationships with China customs authorisations and government bureaus, and research and analyse regulatory changes impacting import and export operations.
• Support AEO annual audit and grade maintenance, ensuring timely renewal of Customs IC cards and required certificates.
• Analyse and share evolving customs policies to keep inbound operations and related teams aligned with regulatory requirements.
• Ensure customs-related costs are reasonable and within budget.
• Apply knowledge of company and departmental policies to resolve operational issues, ensure accurate tracking and timely recording of freight information, and produce reports and business updates using systems such as Power BI, AFS, HUB Light, TCM, Ariba, Origo, SPM, NOVA, and Infor Nexus.
• Support inbound-related projects through follow-up coordination and user acceptance testing for system enhancements.

• Bachelor's degree.
• 4+ years' experience in inbound logistics from FMCG or retail industries.
• Strong understanding of inbound logistics and import and export customs declaration.
• Strong analytical and presentation skills with proficiency in Excel, PowerPoint, and BI tools.
• Excellent written and oral communication skills in English.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Self-motivated and able to work independently.
• Integrity.
• Team work.
• Detail-oriented.
• Stress proof.

• Experience in logistics process optimisation and project management.
• Supply chain management, logistics or related background.

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