C&E Operations Manager - Excel

The C&E Operations Manager at Levy UK&I is responsible for facilitating day-to-day operations on client events, ensuring that expectations are met in line with Signature service standards. The role involves planning and delivering assigned events, maintaining strong product knowledge, championing health and safety compliance, and building positive relationships with clients and guests. The post holder also supports labour planning, training and development of variable managers and supervisors, and drives sales and profitability.

• Deliver day-to-day catering services to the required company standards.
• Plan, coordinate and deliver assigned events effectively, following agreed concepts and plans.
• Maintain strong knowledge of all venue products and provide professional advice to clients and guests.
• Champion Health & Safety compliance and promote a strong health and safety culture.
• Identify training needs and provide effective on-the-job training and development for variable managers and supervisors.
• Support effective labour planning, scheduling and forecasting to manage event costs and labour spend.
• Build and maintain positive relationships with clients and guests before, during and after events.
• Drive sales and profitability by supporting revenue targets and marketing initiatives, and by actively identifying upselling opportunities.

• Previous experience in a similar catering, food service or hospitality role.
• Proven experience managing teams, including Operations or Event Managers.
• Experience delivering large-scale, bespoke events in a fast-paced environment.
• Strong knowledge of food allergens, dietary requirements and food safety regulations.
• Excellent communication, interpersonal and relationship-building skills, with a high level of English proficiency.
• Highly organised and detail-oriented, with a strong focus on accuracy and quality.
• Proficiency in MS Office.
• Strong collaborative and problem-solving skills, with the ability to work effectively with diverse teams and resolve issues efficiently.

• Experience using event management systems.

• Competitive salary with bonus and full company benefits.

• 23 days' annual leave plus bank holidays, birthday off, and a holiday purchase scheme.
• Healthcare and wellbeing provision including Aviva Digicare and Medicash (dental, optical and therapy treatments).
• 24/7 Employee Assistance Programme for mental health support.
• Family benefits including enhanced maternity, paternity and adoption leave, two days' additional leave after returning from maternity leave, a day off for a baby's first birthday, and enhanced family leave.
• Perks and discounts on shopping, entertainment and travel, plus 20% off Nuffield Health and 10% off PureGym memberships.
• Financial wellbeing support including a pension scheme, life assurance and preferred rates on salary finance products.
• Development opportunities including professional subscriptions, ongoing training and structured career pathways.
• Meals on duty included.