Sporting Fashion & Goods
Senior Specialist - D365 Functional Consultant (Supply Chain)
Mid Level
Zürich, Switzerland
in office
Full time
Digital, Product & TechData & CRM SystemsEngineering & DevelopmentProduct Management
Job description
About the Role
As an integral part of On's D365 F&O team, the role operates in a fast-paced, diverse and collaborative environment where curious minds challenge and learn from one another. The position is pivotal in building synergies, reducing complexities and prioritising essential work areas that further On's mission. The role sits within a cross-functional team of engineers, product managers and functional consultants who implement features from design to deployment, taking responsibility for the full process and delivery.
Key Responsibilities
- Organise and conduct workshops, business process studies and requirement gathering sessions with business stakeholders and technical teams.
- Establish an overview of requirements defined by business stakeholders, including the definition of business and technical requirements.
- Work closely with the Solution Architect to conceive high-level solutions and document them in relevant deliverables such as Solution Design Documents and Functional Specifications.
- Facilitate the development of 'to be' business processes and discuss these with business stakeholders, ensuring product best practices based on Microsoft Dynamics standards and supported configuration or customisation.
- Develop appropriately detailed specifications that are clearly understood by development teams, and provide advice during the implementation cycle, including configuration, customisation and testing of Microsoft Dynamics 365 F&O.
- Analyse defects and advise on options to resolve them.
- Support the improvement of the BI landscape by ensuring the availability of high-quality data to drive business process improvements.
Required Experience & Qualifications
- 5+ years of demonstrated knowledge and experience in Dynamics 365 Finance and Operations.
- Deep understanding of relevant supply chain business processes, alongside strong general business knowledge and experience in defining 'to be' process structures.
- Deep understanding and appreciation of agile methodologies, with the ability to understand business needs and transform them into effective solutions.
- Broad technical and functional knowledge of Microsoft Dynamics 365 F&O, including out-of-the-box functionality and its limits.
- Experience in performing fit/gap analysis between business requirements and out-of-the-box functionality.
- Experience in documenting and communicating solution overviews and functional design.
- Experience in defining and executing end-to-end functional testing.
- Experience in developing and delivering end user training.
- Understanding of business transformation programmes, not just technology or software implementations.
- Self-driven, customer service oriented and an excellent problem solver, with enjoyment of new challenges and willingness to learn from them.
Workplace
- Hybrid role based in Zurich.
Benefits & Perks
- An environment designed to give people the tools to develop holistically, including staying active, learning, exploring and innovating.
- A supportive, team-oriented atmosphere.
- Access to personal self-care for both physical and mental well-being.
- A distinctive approach in which each person is led by purpose.
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