Manager, Client Services

THE·TEAM is recruiting a resourceful and tenacious account manager to support a high-profile new global client account as part of the international account team, with responsibility for local German market strategy and execution. The role supports the establishment of a new agency unit in market centred around youth and student marketing, and sits within an entrepreneurial, growing team in Germany that helps brands and rights holders create more impactful marketing campaigns and experiences. The post-holder acts as an advisor and internal collaborator, helping to shape strategic and creative direction and ensuring flawless delivery of best-in-class work.

• Support, nurture and grow a significant client relationship.
• Understand client business goals, brand strategy, audiences and commercial pressures.
• Support the development of annual plans, campaign frameworks and strategic and creative responses, including drafting compelling presentations in PowerPoint.
• Confidently deliver ideas, proposals and strategic recommendations to client stakeholders.
• Support KPI setting, measurement frameworks and robust campaign evaluation.
• Manage the end-to-end delivery of campaigns and live events, including project management, critical milestones, reporting cadence, financial tracking and scopes of work.
• Collaborate closely with Creative, Strategy, Production and Operations teams internationally.
• Manage partnerships with rights holders, talent, venues and key delivery partners.
• Maintain positive and professional relationships with internal colleagues and external clients.
• Support THE·TEAM global teams on client projects and new business opportunities, helping to position the agency's activation capabilities in market.

• Fluency in German and English at business competency level.
• At least 3+ years' agency account management experience.
• Exceptional written and oral communication skills, with a demonstrated ability to craft ideas into PowerPoint and other presentation media to tell a visually compelling story.
• Strong Excel skills.
• Proven experience influencing clients and supporting complex, multi-stakeholder projects.
• Commercially minded.
• Ability to multi-task and self-manage to meet deadlines and handle competing priorities.
• High level of initiative and ability to work well independently and in a team environment.
• Understanding of consumer behaviour, as well as creativity to build client brands effectively.
• Open-minded, allowing thorough exploration of all ideas and thought starters.
• Thrives in a fast-paced environment and possesses a continuous 'can do' attitude.
• Focused and strong-minded individual with ambition to help grow the agency.
• Superior interpersonal skills, with the ability to create a rapport with clients and colleagues alike, including interfacing with internal THE·TEAM global teams.
• Ability to work under pressure and in a fast-paced environment, deliver on tight deadlines and seamlessly adapt to ambiguity and changing needs.
• An interest in innovative new technology.

• Experience in social media, content and creator marketing.
• Experience in student marketing and working knowledge of the German university set-up.

• Hybrid working arrangement based in Düsseldorf.

• Support from expert professionals across THE·TEAM's global ecosystem, with space to grow expertise.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.