Professional, Account Services

As part of EMEA Supply Chain, the role holder is responsible for executing day-to-day orderbook management for their accounts, connecting with Under Armour customers and internal stakeholders across several communication channels. The position is measured on achieving KPIs and goals for both the function and the POD, with a focus on executing today. There is strong interaction with all other Supply Chain pillars, particularly Logistics & Distribution, and close working relationships with the Regional Sales team and Planners.

• Track and maintain orders and take accountability for all KPIs relating to own order book.
• Follow the processes and procedures of both the function and the POD, maintaining a working knowledge of the entire order cycle.
• Work daily in a variety of systems including SAP, BI, B2B and Excel.
• Actively support the UA DH team and cross-functional teammates.
• Run and analyse daily, weekly and monthly reports in line with service level agreements.
• Communicate proactively, professionally, efficiently and tactfully with accounts, sales, logistics and all other cross-functional areas.
• Problem solve to ensure accurate and timely delivery of products to accounts, and handle a variety of supply chain related enquiries in a timely manner.
• Adapt to and act as functional super user for new IT upgrades (SAP, B2B, BI), new processes, new applications and/or scenarios, supporting functional SAP training across the AS team and contributing to the AS onboarding plan, including policies and procedures.
• Act as first back-up to the Manager from a POD and regional point of view, handling escalations, driving RTB and intake plan reporting, leading team meetings and account visits/scorecards, and mentoring less experienced teammates.
• Drive projects and process improvements by identifying gaps in current processes to improve efficiency, service level and sustainability.

• 2 years+ experience in supply chain operations or customer service.
• Team focused.
• High level of competency for customer service.
• Exceptional presentation skills required.
• Highly effective communicator with the ability to summarise and present complex data.
• Proficient in Microsoft Office Suite and Business Objects based reporting.
• Knowledge of enterprise management systems and CRM solutions (SAP preferred).
• Fluent in French and English.
• Ability to commute into Paris central when required for team meetings and socials.

• Proficiency with Microsoft Office Suite and SAP is preferred.

• Home office in Paris.
• Fully remote / home office working, based in Paris.
• Travel of 10-20% of the year.
• No relocation provided.

• Paid "UA Give Back" Volunteer Days: work alongside your team to support initiatives in your local community.
• Under Armour merchandise discounts.
• Competitive retirement options.
• Maternity and parental leave for eligible teammates.
• Health and fitness benefits, discounts and resources, with programmes offered to teammates across the country to promote physical activity and overall well-being.

Under Armour is committed to empowering those who strive for more, and its values — Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality — serve as both a roadmap for its teams and the qualities expected of every teammate. These values define and unite the company, acting as rallying cries that remind teammates why they are there and fuel everything they do. Under Armour's pursuit of better begins with innovation and with its team's mission of being the best, giving teammates the freedom to go further no matter their role.