Receptionist (Temp to Perm)

The Receptionist serves as the first point of contact for visitors and callers to MLB offices, providing efficient, courteous and personalised service that positively affects the call and visit experience. The role also provides general administrative support to the Facility and Office Operations Department.

• Operate high volume console to receive, screen and redirect calls.
• Utilise automated software system to schedule and confirm visitor appointments.
• Greet guests, visitors and job applicants, and announce their arrival.
• Answer and refer incoming inquiries to appropriate department(s).
• Enter large group meeting attendee lists into MyKastle building security system.
• Use automated conference room booking system to reserve rooms and monitor bookings daily to suggest potential schedule adjustments.
• Assist with mail delivery, sorting and mail room monitoring duties.
• Provide general administrative support (filing, invoices, labels, copying) to the department.
• Oversee conference room inventory for kitchen accoutrements.
• Perform related duties as required.

• Some college and a minimum of two years of experience in a reception or administrative role.
• Experience operating high volume, multi-line/directory phone system.
• Professional demeanour with strong interpersonal and verbal communication skills.
• Excellent customer service aptitude.
• Ability to work independently or as part of a team.
• Strong attention to detail.
• Ability to sit for long periods of time.
• Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint).
• Working knowledge of conference room software.
• Ability to work overtime as needed.

• Condeco conference room software experience (strongly preferred).

• $22.00 - $23.00 Per hour

The organisation fosters a culture of growth, teamwork, and professionalism, and employees who are most successful take initiative, solve problems, and put the team first.