Agencies
Associate Vice President, Strategy & Consulting
Senior Level
Brooklyn, United States
in office
Full time
Job description
About the Role
THE·TEAM is seeking a motivated individual to join its Strategy & Consulting team on the American Express account. The role leads portfolio measurement, strategy and the brand's Fanatics partnership. It is responsible for overseeing and leading partnerships, colleagues and processes to ensure client satisfaction.
Key Responsibilities
- Oversee and direct team members in client service, partnership measurement and strategy, relationship development, project coordination and internal agency resource coordination.
- Lead teams evaluating and vetting traditional and non-traditional partnership constructs and implement strategic direction from brief development through to programme structure.
- Establish programme success metrics upfront and lead the process to determine programme effectiveness on the back end.
- Maintain oversight of and delegate client-related and partnership budgets for assigned accounts, assisting the team with tracking, billing and reporting.
- Serve as primary point of contact for clients and partners, setting the tone for formal and informal check-ins, status meetings, troubleshooting and advancing the business; intercede when issues arise between partners and programmes to create solutions for clients.
- Supervise staff, provide feedback and ensure employee professional development through ongoing check-ins and co-authoring annual goals and yearly reviews with the account's GVP.
- Understand each client's business/sector landscape and industry investment contexts, and build cutting-edge strategic plans to meet or exceed objectives using insights and data from team members.
- Maintain strong working relationships with key stakeholders and build client relationships to encourage new and repeat business, ensuring THE·TEAM remains aligned with client growth and changes and solidifying the agency's position within the client organisation.
- Use forward-thinking initiative to identify next strategic opportunities and deliver top results; lead and support teams through condensed timelines, multiple parallel deliverables and various stakeholders while ensuring deliverable completion and highest quality.
- Partner with the Group Vice President and team to oversee, initiate and delegate regular two-way communication between day-to-day clients, client business units, client brand teams
- Internal THE·TEAM teams and external partners/vendors to provide strong client service and set proper client expectations.
- Quickly grasp and understand THE·TEAM capabilities and service offerings to identify opportunities to present new capabilities to the client.
- Support and/or help lead new client pitches and respond to RFPs, and think daily about business development and new revenue opportunities with existing and potential clients.
- Working knowledge of project management fundamentals.
Required Experience & Qualifications
- Minimum of a Bachelor's Degree.
- 12+ years relevant experience, with a minimum of 10 years of direct experience in account and project management.
- High-level proficiency with Microsoft Office applications, including advanced skills in PowerPoint, Word and Excel for deck development and budget management.
- Exceptional communication skills, both orally and in writing.
- Superior interpersonal skills and the ability to create rapport with people of all demographics.
- Proven account management skills to create, maintain and enhance customer relationships.
- Social perceptiveness and understanding of behavioural nuances in deal negotiations.
- Strong leadership capabilities to motivate a team to accomplish goals and develop professional skills.
- Motivated, goal-oriented, persistent and a skilled negotiator.
- High level of initiative and ability to work well independently and in a team environment.
- Ability to plan and carry out responsibilities with minimal direction.
- Strong attention to detail and highly organised.
- Well-developed analytical and problem-solving skills.
- Demonstrated track record of developing and cultivating relationships with clients, properties, talent partners, media partners, agency teams and third-party vendors.
Salary
- Base salary range: $165k - $190k, plus bonus potential if applicable for role.
- The salary range listed is just one component of the total compensation package
- Compensation decisions depend on the circumstances of each role.
Benefits & Perks
- Paid parental leave.
- 401k plan including contribution matching.
- Medical, dental, vision, FSA/HSA, life and disability coverage options.
- Professional development through learning and development programmes, mentorship opportunities and career advancement support.
- Generous paid time off and holiday allowances.
- Ancillary benefits including critical illness, identity protection, pet insurance, 529 plans and more.
- Commuter benefits
- Including support for travel and commuting needs where available.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.
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