Sporting Fashion & Goods
Senior Specialist, DC Operations Pacific
Mid Level
Melbourne, Australia
in office
Full time
Job description
About the Role
Leads logistics operations within Nike Pacific's Logistics Operations team, the engine behind Nike's omnichannel distribution network. It reports into senior logistics leadership and partners cross-functionally with planning, DC operations, transport, inventory, commercial, and tech teams, while leading collaboration with third-party logistics (3PL) partners across Australia and New Zealand. The role connects teams, systems, and partners to keep product moving fast and accurately through the distribution network, turning insight into action and building a culture where continuous improvement is the standard.
Key Responsibilities
- Lead daily logistics operations across automated fulfilment, planning, inventory, transport, and distribution, ensuring seamless inbound and outbound execution.
- Own AutoStore operational performance by monitoring throughput, system availability, order accuracy, and capacity; coordinate issue resolution with 3PL, technology, maintenance, and WMS partners; and drive continuous improvement.
- Partner with internal teams and 3PL providers to deliver accurate, on-time performance and a unified “One Team” approach.
- Drive operational excellence through KPI tracking, cost optimisation, and process improvement initiatives.
- Guide forecasting, labour planning, and reporting cycles to align resources with demand.
- Solve complex operational challenges using data, analysis, and structured problem-solving.
- Represent logistics in cross-functional forums, including daily operations calls and monthly planning sessions.
- Champion continuous improvement through audits, compliance monitoring, and operational best practices.
Required Experience & Qualifications
- 5–10 years' experience managing automated distribution centre operations within a retail or distribution environment.
- Bachelor's degree in supply chain, Logistics, Business, or related field; suitable combination of education, experience and training accepted.
- Strong knowledge of third-party logistics (3PL) operations across Australia and New Zealand.
- Experience with SAP, Warehouse Management System (WMS), and Transport Management System (TMS).
- Proven capability in optimising warehouse automation, including AutoStore workflows, WMS integration, throughput, system availability, inventory accuracy, and safe operating performance.
- Demonstrated strength in stakeholder engagement, performance management, and cost optimisation.
- Strong analytical capability, with the ability to translate data into action, optimise cost, and elevate service.
- Strategic thinker who can zoom out to see the bigger picture while staying close enough to drive daily execution.
- Leadership approach that challenges the status quo, simplifies work, creates space for innovation, and is comfortable with ambiguity and confident in decision-making.
- Ability to lead with empathy, coach with intent, and hold a high bar for performance.
- Understanding of the rhythm of retail distribution in Australia and New Zealand.
- Commitment to building inclusive, collaborative environments where teams can do their best work.
- Relentless about improving outcomes.
- Thrives in motion, sees complexity and brings clarity.
- Ability to move people and processes forward.
Preferred Skills
- Hands-on experience with AutoStore systems.
Workplace
- Australia and New Zealand
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