2026 Part-Time Premium Services Representative

Premium Services Representatives serve as the face of the New York Red Bulls and Sports Illustrated Stadium, providing game day customer service to all guests, including premium members and partners. The role involves assisting fans, offering accurate information about the arena, and helping to deliver the best game day experience in the New York Tri-State area. Representatives work within a customer-facing stadium team and are expected to show empathy and a genuine desire to help others have a positive experience.

• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium.
• Provide a high level of customer service to all guests, including premium members and partners.
• Assist fans in all ways possible to enhance their experience.
• Problem-solve by effectively communicating with guests and managers.
• Show high energy when engaging fans and directing them to their proper hospitality areas.
• Present a neat and tidy appearance while following uniform standards.
• Welcome and acknowledge all guests, scan tickets, and apply designated wristbands or credentials in a timely, efficient, and professional manner.

• Must be at least 18 years of age or older.
• Flexible availability to work unusual hours, including nights, weekends, and some holidays.
• Commitment to work at least 70% of the 2026 Season Home Schedule and Stadium Events.
• Ability to endure seasonal temperatures as working conditions sometimes require outdoor work.
• Ability to provide accurate information about the arena.
• Natural sense of empathy.
• Inner desire to help others have a more positive experience.

• Sports Illustrated Stadium in Harrison, New Jersey.
• Working conditions sometimes require outdoor work and exposure to seasonal temperatures.