Legal Operations Manager

This role is a key member of FanDuel's Legal Operations team, which supports process improvement, operational excellence and innovation across the Legal and Compliance organisation. The Manager leads and continuously enhances the outside counsel management programme, including rate benchmarking, law firm evaluation metrics, and budgeting and forecasting, while overseeing spend and performance in partnership with outside counsel. The position operates as a critical cross-functional partner to Finance, Accounting, Procurement and Legal leadership, and plays a pivotal role in setting and driving strategic initiatives, ensuring compliance and fostering a culture of partnership and continuous improvement.

• Drive forward the execution of the outside counsel management strategy, aligning on billing guidelines, rate structures and performance metrics, and shape the one-to-three-year strategy for outside counsel management and operational transformation within Legal Operations.
• Participate in and project manage the strategic planning and budgeting processes for outside counsel spend, driving accountability and alignment with corporate financial goals.
• Manage invoice review, approval workflows, accruals and budgeting processes to ensure compliance with billing guidelines and financial accuracy.
• Oversee reporting and analytics within Brightflag to deliver actionable spend insights and business intelligence to Legal leadership.
• Conduct spend benchmarking and market analysis to inform rate negotiations and educate matter leads.
• Partner with stakeholders to support law firm relationship governance, and assist with vendor management and the vendor negotiation process, promoting best practices, cost transparency and partnership value.
• Collaborate with IT, Finance, Procurement and Accounts Payable stakeholders to enhance system capabilities and data integrity.
• Contribute to and project manage legal projects, developing project plans, timelines and deliverables and tracking progress against goals to ensure timely and successful completion.
• Support senior leaders to develop and implement the legal department's strategic plan, providing insights and recommendations to improve legal processes and support business objectives.
• Proactively engage with the legal operations community, industry forums and vendor networks to identify emerging best practices and translate external insights into improvements across the Legal Operations function.
• Build trusted relationships across the Legal and Compliance organisation, influencing lawyers and business stakeholders to adopt best practices and programme improvements, and foster a culture of continuous improvement, collaboration and professional growth.
• Document processes, develop workflow diagrams and create clear visual artefacts to support operational improvements and stakeholder understanding.
• Operate with a strong bias for action, proactively identifying opportunities, driving initiatives forward independently and exercising sound judgement on when to escalate or seek alignment.
• Apply a strong commercial and financial understanding of legal services delivery, billing models and spend management to optimise value from outside counsel relationships.
• Perform other duties as assigned by the Company to ensure operational flexibility and meet evolving business needs.

• 6+ years of experience in Legal Operations, Finance or related roles, with deep expertise in outside counsel management and eBilling.
• 3-4 years of in-depth Brightflag experience at a minimum, covering system administration, reporting and configuration.
• Proven success leading cross-functional legal spend management programmes in a global or matrixed environment.
• Strong financial acumen with expertise in budgeting, forecasting and data analytics.
• Demonstrated experience in law firm performance management, benchmarking and billing guideline enforcement.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Exceptional stakeholder management, negotiation and relationship-building skills.
• Superior analytical, strategic and communication skills, a collaborative mindset and a strong work ethic.
• A proven team builder and team player, with a desire to be a leader within FanDuel.
• Passion to work hard in a fast-paced, start-up environment.
• Bachelor's degree required.

• MBA or equivalent advanced degree.
• Experience within the internet, technology or media industries, or with clients in those sectors.

• Hybrid working arrangement.

• Array of health plans to choose from, some as low as $0 per paycheck, including programmes for fertility and family planning, mental health support and fitness benefits.
• Generous paid time off, including PTO and sick leave.
• Annual bonus and long-term incentive opportunities based on performance.
• 401k with up to a 5% match.
• Commuter benefits and pet insurance.
• Medical, vision and dental insurance; life insurance; and disability insurance.
• Eligibility for short-term or long-term incentive compensation, including cash bonuses and stock programme participation.
• Paid personal time off and 14 paid company holidays.
• Paid sick time in accordance with all applicable state and federal laws.
• Benefits differ across location, role and level.

FanDuel Group is the premier mobile gaming company in the United States and Canada, with a portfolio of leading brands including FanDuel Sportsbook, FanDuel Casino, FanDuel Racing and its daily fantasy sports product, alongside FanDuel TV and FanDuel TV+. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator, which is traded on the New York Stock Exchange.