Advanced DevOps Engineer - EA Sports Technology

This role sits within the EA SPORTS Technical Team and focuses on designing, deploying, and operating public cloud solutions that integrate with corporate backend infrastructure and services. The engineer will design solutions from the ground up, troubleshoot at network and Linux operating system levels, and collaborate across teams with varying technical capabilities. The role partners with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects, with a strong focus on uptime, predictability, and automation that reduces manual effort.

• Partner with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects.
• Design solutions from the ground up and contribute to the design of secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimising team toil.
• Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.
• Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.
• Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.
• Resolve complex deployment, connectivity, performance, and availability issues at network and Linux operating system levels within production and live services environments.
• Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
• Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.
• Collaborate effectively across multiple teams with varying technical capabilities.

• Strong passion for technology and deep experience designing, deploying, and operating solutions in a public cloud environment that integrates with corporate backend infrastructure and services.
• Six or more years of relevant experience with public cloud services, with a primary emphasis on AWS and EKS.
• Proven track record in the design, implementation, and operational support of critical, always-on cloud systems.
• Demonstrated success working with large-scale systems, prioritising competing initiatives, and maintaining a strong focus on uptime and predictability.
• Expertise in Kubernetes (EKS), Helm, and Docker to manage and scale containerised workloads.
• Experience developing automated solutions using Python, Java, Groovy, or C++.
• Proficiency with configuration management tools such as Terraform and/or Ansible.
• Practical knowledge of monitoring systems such as Prometheus and Grafana.
• Practical knowledge of pipeline automation platforms including Jenkins, GitLab, Bitbucket, and GitHub pipelines.
• Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.
• Working knowledge of database concepts, including RDBMS and NoSQL, with specific experience managing and optimising Database-as-a-Service offerings; MongoDB or Dynamo also counts.
• Passion for learning new technologies, exploring emerging DevOps practices, and applying new skills to improve automation, infrastructure reliability, and platform capabilities.
• Passionate about building automation that reduces manual effort.

• Experience with Azure or GCP.

• Vacation: 3 weeks per year to start.
• 10 days per year of paid sick time.
• Company top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave).
• Extended health, dental, and vision coverage.
• Life insurance.
• Disability insurance.
• Retirement benefits to regular full-time employees.
• Certain roles may also be eligible for bonus and long-term cash programs.