Swim Coordinator

Leads the delivery of a safe, engaging and commercially successful swim programme, creating exceptional experiences for swimmers of all ages and abilities. It sits within the Family Activities team and involves inspiring and developing a high-performing swim team. The postholder drives operational and financial performance while ensuring the highest standards of teaching, safeguarding and member experience across all swim activities.

• Develop, manage and implement a comprehensive in-club swim programme, including ASA guidelines, innovations and holiday activities.
• Ensure swim instructors comply with Health & Safety and department policies to provide a safe environment at all times, acting in accordance with the Safeguarding Children & Vulnerable Adults policy and statutory requirements from regulatory bodies.
• Ensure an excellent level of teaching is delivered to members, with exciting and engaging activities and lessons delivered at all times by leading the swim team to achieve a high standard and create an exceptional member experience.
• Develop creative and innovative classes following the ASA National Swim Plan for Teaching Swimming.
• Line manage the swim team, including recruitment, training and development, as well as rotas and payroll.
• Drive the department to meet all set targets and budgets, exceeding commercial success by developing and training existing staff to Brand Standards.
• Be accountable for successfully delivering financial and departmental KPIs, department Health Checks and audits.

• ASA Level 2/STA Full Swim Instructor Qualification.
• Excellent communication and interpersonal skills, with the ability to respond appropriately and professionally to everyone you interact with.
• Previous experience of working in a commercial environment, with the ability to remain calm under pressure and work politely and efficiently in all situations.
• Proficiency in using a computer with the confidence to learn new systems and databases quickly.
• Either a Lifeguard Qualification or a confident swimming ability and willingness to take the course within the first month of starting.
• Enhanced DBS clearance before start date.

• In-club

• The opportunity to be part of a brand redefining the future of wellness
• A premium environment with industry-leading facilities
• Development and progression opportunities aligned to your level
• Access to a vibrant, engaged member community
• The platform to build your career, reputation and impact
• 30 days (including bank holidays) annual leave, plus a Celebration Day
• Access to The Peoples Pension, with employer contributions at 3%
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and the ability to take advantage of Club V
• Discounts across Virgin Active, from guest passes to 50% off PT sessions
• Membership of Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2
• 20% off food and drink at KAUAI branches located in clubs
• Access to Salary Finance for loans and savings plans, and support to become a personal finance expert