Specialist People Services (German Speaker)

Sits within HR Services, which provides excellent services and business competence across all HR Services related processes, combining competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way. It supports this objective by executing defined HR Services processes, tools and programmes at a European and partially global level. The role works closely with HR Services teams, HR experts, HR partners, employees, and external authorities, consultants and suppliers, and forms part of the People & Culture team.

• Perform general administration within the HR Services team for all defined processes, tools and programmes at a European and partially global level.
• Act as a contact person for the HR community and relevant stakeholders on HR Services issues, handling standard inquiries and support through the ticket service or by phone where required.
• Execute assigned tasks and issues on time according to defined processes, timetables and service levels, in compliance with tariff and works agreements.
• Support and administer digitalisation within HR Services.
• Administer procurement, invoicing and financial processes and reporting, including recharging where required.
• Support the preparation of data and system audits and execute accordingly.
• Provide consistent information to employees on HR Services topics in line with the process and knowledge database.
• Contribute to the continuous improvement of HR Services procedures, processes and systems and their documentation, including providing input for user manuals and process mappings.
• Ensure the correct execution of laws and regulations regarding specific employee master data and organisational data, and suggest modifications to systems and processes to ensure legal compliance and adherence to company policies.
• Provide input for the communication of standards, procedures and processes to employees and internal customers.
• Participate regularly in workshops and meetings held by subject matter experts within HR Services.

• University degree or commercial education.
• 3+ years relevant working experience in a multinational environment.
• Very good command of English and German.
• Experience with business computing solutions.
• Good knowledge of MS-Office applications.
• Fully qualified/trained in the job, with deep knowledge of an HR shared service set-up.
• Good level of affinity to and experience with business computing solutions.
• Very good analytical skills and a detail-oriented work style.
• Team player mentality.
• Strong customer focus and service minded.
• International mind-set, with first experience as part of a geographically and culturally diverse team.
• Ability to work under pressure and to prioritise and complete tasks in order of importance.
• Good understanding of legal and tariff regulations.

• Experience with SAP HR.
• Relevant working experience within HR.

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives its employees a sense of belonging and its brand a real competitive advantage.