World Training Centre Manager

The Centre Manager provides overall leadership and operational management of the BWF World Training Centre, ensuring it operates to the highest international standards and fulfils its strategic, sporting and operational objectives. The role manages the Centre's people, facilities, programmes, partnerships, resources and day-to-day operations. The postholder works closely with BWF, national federations, athletes, coaches, commercial and government stakeholders, and other partners to establish the Centre as a leading international badminton training destination.

• Lead the establishment, development and day-to-day operation of the BWF World Training Centre, translating strategic objectives into operational plans, programmes and priorities.
• Establish and maintain operating policies, procedures and systems, ensuring the Centre is professionally managed, athlete-focused and aligned with BWF standards.
• Monitor operational performance, identify continuous improvement opportunities, and prepare management reports, operational updates and recommendations for senior management and governance bodies.
• Recruit, lead, develop and evaluate Centre staff, establishing a positive, inclusive and high-performance culture with clear responsibilities, communication and performance expectations, and coordinate workforce planning, staffing schedules and professional development.
• Address operational or personnel issues promptly and appropriately.
• Develop and manage the Centre's operating budget, monitoring expenditure, procurement and resource utilisation while maintaining financial controls and reporting.
• Manage the financial system in relation to the WTC and work with stakeholders on sponsorship, partnerships, grants and other approved revenue opportunities.
• Oversee the operation and maintenance of training facilities, equipment and associated services, ensuring standards for safety, security, cleanliness and presentation.
• Coordinate with facility owners, contractors, suppliers and service providers, and develop contingency and emergency procedures.
• Work closely with the Head Coach to ensure effective delivery of training and athlete development programmes, supporting scheduling and coordination of training camps, athlete programmes, competitions, courses and other badminton activities.
• Ensure operational resources support the Centre's sporting objectives and facilitate communication between technical staff and external sporting stakeholders.
• Develop and maintain strong relationships with BWF, national federations, government agencies, sporting organisations, sponsors, suppliers and other partners, representing the Centre professionally and promoting its role and reputation within the international badminton community.
• Ensure compliance with applicable BWF policies, Singapore legislation and organisational requirements, promoting athlete welfare, safeguarding, integrity and ethical conduct, and maintaining risk-management and confidentiality standards.

• Bachelor's degree or equivalent professional qualification in sports management, business administration, management or a related discipline.
• Significant experience in management or operations, preferably within sport, high-performance sport, international sport or a comparable environment.
• Demonstrated experience managing people, budgets and operational programmes.
• Strong organisational, planning and problem-solving skills.
• Experience working with multiple stakeholders and managing competing priorities.
• Excellent written and verbal English.
• Strong strategic and operational leadership, people management and team development, financial and resource management, stakeholder engagement, project and programme management, communication and negotiation, problem solving and decision making, risk awareness and governance
• International and cross-cultural awareness, and commitment to athlete welfare and high-performance sport.
• Professional, credible and highly organised, with a proactive approach and comfort working in a developing environment.
• Collaborative and capable of building strong relationships, decisive while remaining consultative, and solutions-focused with the ability to manage pressure effectively.
• Passionate about developing badminton and supporting athletes and coaches.

• Experience within badminton or another international Olympic or elite sport.
• Experience working with national sports federations, international sport organisations or government agencies.
• Experience establishing or developing a new sports facility or programme.
• Knowledge of the Singapore sporting environment.
• Additional language skills relevant to the Centre's international stakeholders.