SI (Swim Instructor)

The Swim Instructor will join the Family Activities Team and inspire swimmers of all ages and abilities through engaging, high-quality lessons that build confidence, skills and a lifelong love of the water. The role involves creating a safe, supportive and enjoyable learning environment while delivering exceptional member experiences and contributing to the success of the swim programme. The position is offered on a zero-hours basis.

• Ensure all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for members.
• Develop creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Provide a safe and enjoyable environment for all members within the pool and surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Accurately complete records for the function to track attendance and improvements in fitness, ensuring individual, team and department targets are consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, helping achieve commercial success within the department and wider Club team.

• Be flexible, friendly and approachable, ready for an exciting challenge, and able to connect with members and get on well with people from all walks of life.
• Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
• Exceptional communication skills and experience in a customer-facing environment, able to respond appropriately and professionally to everyone in all manners, including face to face, over the phone and via email correspondence.

• £24—£24 GBP

• 30 days (including bank holidays) annual leave, plus a Celebration Day, and employees are encouraged to take them.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, from guest passes to 50% off PT sessions.
• Access to Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.
• Health Heroes employer assistance programme with 6 free counselling sessions.
• Complimentary corporate letting services through Dexters, with no tenant charges.
• Access to ePoints, offering online discounts to retailers.

Employees can expect to be part of a brand redefining the future of wellness, a premium environment with industry-leading facilities, development and progression opportunities aligned to their level, access to a vibrant, engaged member community, and the platform to build their career, reputation and impact.