Assistant Security Manager (Control Centre)

Supports the Security Control Centre Manager (SCCM) in operating the Security Control Centre (SCC) and Race Day Security Control Room (SCR) on a day-to-day 24/7 basis. It sits within the Security, Integrity and Information Security (SIIS) Division, which preserves integrity by combatting criminality and corruption risks that can threaten horse racing, betting and membership at the Club. The job holder monitors and operates club-wide systems, supports incident handling and escalation, assists with Cross Border Horse Movement tracking, and helps host the Incident Management and Crisis Management Plan (IMCMP).

• Monitor and operate club-wide systems in the Security Control Centre (SCC) and Race Day Security Control Room (SCR) to support the Security Control Centre Manager (SCCM) in managing day-to-day 24/7 operations.
• Operate access control systems to remove users' access rights when necessary, and operate CCTV to monitor Club premises and review, retrieve and provide footage to assist internal or law enforcement investigations.
• Operate the Race Day Attendance Counting System as Attendance Officer to ensure attendance figures are accurate and provide them to SCCM for reporting.
• Monitor and handle alarm systems including fire alarms, branch alarms, intrusion alarms and panic alarms, and prioritise incidents by critical location for urgent maintenance and contingency coordination with owners.
• Collect and collate information to enable SCCM to handle, report, analyse, decide, triage and escalate incidents, including collecting and verifying information from incident informants according to 5W1H.
• Triage and handle incidents according to established protocols across Club premises including racecourses, corporate buildings, off-course betting branches, riding schools, golf course and tourist spots inside and outside Hong Kong.
• Provide incident details to SCCM with logical assessment to support reporting, analysis and decisions on triage or escalation, and provide assistance when incidents require triage or escalation; record and disseminate incidents in the Security Incident Management System (SIMS) in a timely manner.
• Support Cross Border Horse Movement (CBHM) tracking, monitoring, incident response, escalation and reporting, including pre-departure checks on weather and road conditions, tracking horse movement, disseminating tracking reports at start, exceptions/incidents and completion
• Providing centralised communication and assistance to the convoy team, and live monitoring, storage and retrieval of CCTV footage when necessary.
• Ascertain hosting of the Incident Management and Crisis Management Plan (IMCMP) by assisting SCCM to dispatch notifications and track departmental representatives' replies via the Emergency Notification System (ENS), send meeting invites
• Prepare physical and initiate electronic meeting rooms (Teams/Zoom) for IMT meetings, maintain the IMCMP distribution list, manage IMT Room equipment on 7/F, and perform regular routine tests and checks of the ENS system and IMT Room equipment.
• Perform other administrative works, ad-hoc tasks and functional responsibilities as directed by SMCSOE, MSCIA and SCCM, such as CEM alarms analysis and review, HKJC premises floorplan management, housekeeping of the SCC Teams Share Folder, administration of SIMS users and contact accounts
• Compiling counterfeit banknote verification reports, compiling Joint Fire Incident Reports, and maintaining and reviewing the CCTV inventory list.

• Diploma/Associate Degree.
• Minimum 3 years of working experience in incident handling.
• Competency and literacy with computer and software applications, notably Microsoft Windows and MS Office applications.
• Proficiency in both written and spoken English and Cantonese.
• Good interpersonal and communication skills.
• Fair analytical skills and business acumen.
• Ability to work independently under tight schedule and stressed situations.
• Willingness to work on shift and Public Holidays.
• Holder of a valid Security Personal Permit.

• Experience in incident handling gained under control centre operation.
• Experience in patrol robots operations and management.
• Other security related professional qualification(s).

• Competitive benefits package.
• Dynamic working environment.
• Development opportunities.

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