Agencies
Associate Director, Brands
Mid Level
Raleigh, United Statesin office
Full time
Job description
About the Role
THE·TEAM is seeking a motivated individual to join a Brands Retainer Client, taking responsibility for leading, developing and managing a variety of current and prospective business relationships, sponsorships and other partnerships to ensure client satisfaction. The role is expected to consistently deliver excellent customer service to accounts and to represent client needs and goals within the organisation to ensure quality. The position works across internal THE·TEAM teams, client business units and brand teams, and external partners, agencies and vendors, and includes support for the Strategy, Insights and Measurement vertical.
Key Responsibilities
- Support and lead on-site execution of select client events, including B2B customer hosting programmes, serving in a visible, client-facing hosting capacity.
- Support the Strategy, Insights and Measurement vertical, including direction of all portfolio strategy projects for the client, conducting both quantitative and qualitative analysis to generate insights and recommendations.
- Lead performance tracking, measurement and reporting for all client partnerships across sports and entertainment, and contribute to key recap reports covering priority activation and end-of-year partnership verticals.
- Serve as an in-team expert on Wasserman valuation methodologies, tools and implementation.
- Assist the Senior Director in the management, training and professional development of more junior team members.
- Oversee interagency relationships related to the job function, working with the THE·TEAM agency team to manage outside agencies and partners, mentor and guide status calls, and integrate project plans.
- Lead teams through condensed timelines across several time zones, multiple parallel deliverables and various stakeholders while adhering to a process that ensures deliverable completion and the highest possible quality.
- Oversee, initiate and delegate regular two-way communication between day-to-day clients, client business units, client brand teams, internal THE·TEAM teams and all external partners and vendors to provide strong client service and set proper client expectations.
- Take a proactive role in understanding Wasserman's capabilities and service offerings in order to identify opportunities to present new capabilities to clients.
- Support and help lead new client pitches, contribute to responses to RFPs, and think daily about business development and new revenue opportunities with existing and potential clients.
Required Experience & Qualifications
- Minimum of a bachelor's degree.
- 6+ years of relevant experience, with a minimum of 4 years of direct experience in account and project management.
- Willingness to travel and be on-site at multiple events per year, including some international travel.
- Experience managing B2B customer hosting programming with direct responsibility for guest experience and on-site engagement.
- High-level proficiency with Microsoft Office applications, including advanced skills in PowerPoint and Excel for deck development and performance tracking and calculations.
- Previous experience managing a team and balancing multiple external clients and stakeholders.
- Exceptional communication skills, both oral and written, with the ability to adapt to various situations and personalities and execute in a fast-paced environment.
- High level of initiative and the ability to work well independently and in a team environment.
- Ability to plan and carry out responsibilities with minimal direction while delegating tasks with accountability.
- Strong attention to detail and highly organised.
- Well-developed analytical and problem-solving skills.
- Valuation experience and familiarity with contractual language in both traditional sponsorship arrangements and non-traditional business-to-business partnerships.
Preferred Skills
- Experience in the sports or entertainment field, with college sports experience a plus.
Salary
- Base salary range: $80,000 – $100,000, plus bonus potential.
Benefits & Perks
- Paid parental leave.
- 401k plan including contribution matching.
- Medical, dental, vision, FSA/HSA, life and disability coverage options.
- Professional development through learning and development programmes, mentorship opportunities and career advancement support.
- Generous paid time off and holiday allowances.
- Ancillary benefits including critical illness, identity protection, pet insurance and 529 plans.
- Commuter benefits, where available.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide, and its brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialisation. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.
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