Warehouse Manager

This role leads all warehouse operations and ensures the safe, efficient, and compliant flow of materials throughout the facility. Reporting to the Plant Manager, it works closely with Production, Quality, Laboratory, Technical teams, and external logistics partners to support uninterrupted manufacturing operations. The position is accountable for warehousing activities including receiving, storage, inventory control, AS/RS operations, material movements, shipping coordination, and outbound logistics to co-packers.

• Lead all warehouse operations and ensure the safe, efficient, and compliant flow of materials throughout the facility.
• Manage inbound raw material from Vancouver Port to the facility in coordination with 3PL providers, including receiving schedules, container unloading, optimal utilisation of warehouse space and AS/RS storage capacity, and collaboration with the supply chain team on inbound logistics.
• Oversee receiving, storage, inventory control, AS/RS operations, material movements, shipping coordination, and outbound logistics to co-packers.
• Maintain accurate inventory transactions, material traceability, and transportation records within SAP and WMS, and align material availability and warehouse operations with production OTIF requirements.
• Execute outbound shipments to co-packers for on-time delivery and coordinate FTL transportation schedules with carriers, customers, and internal stakeholders.
• Ensure accurate shipping documentation, including commercial invoices, BOLs, and customs documents, and investigate and resolve freight claims, shipment discrepancies, and transportation-related issues.
• Take operational ownership of the AS/RS system following project handover, working with engineering, IT, and vendors during system stabilization.
• Establish and maintain SOPs, work instructions, escalation protocols, and business continuity plans for AS/RS downtime scenarios.
• Function as business owner for warehouse processes in SAP and WMS, partnering with IT on master data, inventory management, and HU handling, preventing inventory discrepancies through disciplined transaction controls, and supporting system testing, go-live stabilization
• And post-go-live optimisation.
• Build, lead, and develop supply chain and warehouse teams from the ground up, including training programs for employees with limited ASRS exposure and development of supervisors and ASRS super users.
• Foster a safety-first, disciplined, and accountable operating culture, ensure warehouse operations meet safety, productivity, and accuracy requirements, ensure compliance with food safety, quality, regulatory, corporate warehouse, logistics, and safety standards, support internal and external audits
• Promote safe interactions between people, equipment, and automated systems, and lead incident investigations and corrective action implementation.
• Define and track ramp-up KPIs such as inventory accuracy, safety metrics, and OTIF, as well as quality-related KPIs including failure notices and internal audit results with corrective action implementation within 30 days
• And drive warehouse stabilization before cost or efficiency optimisation and continuous improvement initiatives to enhance warehouse efficiency, inventory accuracy, and service performance.

• 5-7+ years of progressive experience in logistics or warehouse management.
• Experience in manufacturing or ingredient/food environments.
• Hands-on experience working in SAP and WMS systems.
• Demonstrated experience with cross-border Canada–U.S. logistics.
• Strong understanding of customs documentation and compliance.
• Experience supporting or leading operations in an automated or ASRS environment.
• Proven ability to build and lead teams in startup or change environments.

• Experience with SAP ERP and EWM.
• Greenfield or plant startup experience and direct involvement in project-to-operations handover.
• Premix, food, ingredients, or regulated manufacturing background.

• State-of-the-art manufacturing facility with an automated Storage and Retrieval System (AS/RS).