Agencies
Coordinator, Office Services
Entry Level
New York, United States
in office
Full time
OperationsGeneral AdministrationFront of House / ReceptionHealth & SafetyFacilities ManagementEvent Planning & Delivery$42k – 46k
Job description
About the Role
The Coordinator, Office Services serves as the first point of contact at the New York office, supporting all processes related to office operations and logistics. The role manages reception, common areas, meetings, mail, supplies, health and safety, and office administration. The Coordinator works closely with HR and provides administrative support to senior leadership as needed.
Key Responsibilities
- Serve as the main point of contact in the New York office, managing the reception desk, greeting all visitors, and acting as a point of contact for general office requests.
- Own the day-to-day maintenance of common areas, including conference rooms, kitchen, municipal and storage areas, ensuring they are organised and neat.
- Support colleagues in planning in-office meetings, conference room set-up, refreshment orders, and resources.
- Organise engagement activities such as happy hours, company parties, internal events, and meetings to positively influence company culture and employee morale, often in collaboration with HR.
- Review and distribute incoming and outgoing mail, including Fan Mail, USPS, and FedEx packages.
- Manage the inventory and ordering of office supplies, pantry supplies, group meals and catering orders, and pantry snacks and beverages.
- Work closely with HR to ensure that all new hires are provided the proper building and security access.
- Manage office health and safety procedures, including fire drills, emergency equipment upkeep, and compliance with local safety standards.
- Create and maintain office guides, processes, and procedures, and track and report office-related expenses.
- Provide administrative support to senior leadership as needed and perform all other duties as assigned.
Required Experience & Qualifications
- Bachelor's Degree required.
- Must be a problem solver who is quick on their feet and able to navigate dynamic situations.
- Must have exceptional time-management skills and be able to execute tasks and responsibilities in an ever-changing environment.
- Must demonstrate excellent communication skills and be able to communicate clearly in all modes (verbal, written, text, etc.).
- Must have well-developed interpersonal skills, an energetic demeanour, and a positive, confident attitude.
- Must have a client-first mentality and commitment to excellence and continuous improvement.
- Must enjoy office logistics and operational tasks.
- Must be able to build relationships, genuine connections, and trust both internally and externally.
- Must be proactive and possess strong organisation and prioritisation skills.
- Must have strong attention to detail and ability to manage multiple priorities.
- Must have strong working knowledge of Microsoft Excel, PowerPoint, etc.
- Must be able to operate with discretion and confidentiality.
- Must be a flexible and reliable team player internally and externally.
- Must be able to think creatively and innovatively.
- Must be able to work collaboratively while thriving in a dynamic environment.
Preferred Skills
- Business Administration preferred.
- Customer Service experience preferred.
- Ideal candidate is highly organised, driven, a self-starter, detail-oriented, and exudes positive energy and elevated customer service.
Workplace
- Office-based role at the New York office.
Benefits & Perks
- Eligible for benefits and discretionary bonus.
About the Company
Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties.
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