Account Manager

The Account Manager acts as a project manager responsible for keeping assigned projects and workstreams organised, aligned and moving forward from brief through delivery. The role brings structure, clarity and momentum to the work, translating direction into actionable plans, coordinating cross-functional teams and ensuring deliverables, timelines and responsibilities remain on track. The postholder works closely with Account and Operational Leadership to support the successful execution of client programmes, serving as a central point of coordination across internal teams and, where appropriate, client stakeholders.

• Manage day-to-day project workflows across assigned projects and workstreams, ensuring timelines, deliverables and responsibilities remain organised and on track.
• Translate client briefs and project direction into detailed workplans, timelines, trackers and clear action items in partnership with project and account leads.
• Coordinate cross-functional teams across Strategy, Creative, Production, Experiential, Social and other disciplines to maintain alignment on priorities, milestones and dependencies.
• Organise and facilitate project status meetings, internal check-ins and working sessions, ensuring clear agendas, documentation, action items and follow-through.
• Maintain visibility across project workstreams, tracking progress and proactively following up with teams to ensure deadlines and commitments are met.
• Support the coordination of creative development, reviews, feedback cycles, approvals and final deliverables.
• Identify potential delays, resource gaps or workflow challenges early, flagging risks and recommending solutions to project and account leads, and adapt to shifting priorities and evolving project needs.
• Support day-to-day client communication across assigned projects, preparing project status updates, timelines and materials that give clients and internal stakeholders visibility into progress and upcoming milestones.
• Support coordination with external partners including teams, leagues, talent, properties, agencies and vendors, tracking partnership commitments, approval requirements and key dependencies and maintaining organised documentation of partner deliverables and approvals.
• Support the development of project scopes, staffing plans, budgets and timelines, and track project financials including agency time, hard costs, budget updates and reconciliation inputs.
• Maintain project management tools, trackers, documentation and approval processes, reinforcing agency processes and best practices and identifying opportunities to improve efficiency and reduce unnecessary complexity.
• Support junior team members in developing strong organisational habits, communication practices and project management skills, and foster collaboration across Account, Strategy, Creative, Production, Experiential, Social and other disciplines.

• 3–6 years of experience in a creative agency, sponsorship marketing, experiential marketing, integrated brand marketing, project management or a related environment.
• Experience coordinating integrated projects or campaign workstreams from brief through delivery.
• Demonstrated ability to manage timelines, deliverables, project documentation and cross-functional workflows.
• Experience supporting client communication and coordinating across internal and external stakeholders.
• Exposure to project scopes, budgets, staffing plans and financial tracking.
• Experience working across Creative, Strategy, Production, Experiential, Social or related disciplines.
• Experience delegating tasks to or mentoring junior team members.
• Proficiency in Google Workspace and familiarity with project management and collaboration platforms.
• Familiarity with AI-powered productivity tools (e.g. ChatGPT, Gemini, Notion AI, Monday.com) and an interest in leveraging emerging technologies to improve workflow efficiency and insight generation.
• Strong project management and organisational skills with the ability to coordinate multiple projects, workstreams and deliverables simultaneously.
• Excellent attention to detail and follow-through, ensuring project information, timelines and documentation remain accurate and up to date.
• Ability to translate direction into clear plans, action items, responsibilities and next steps.
• Strong written and verbal communication skills, with confidence coordinating across internal teams and client stakeholders.
• Proactive problem-solver who anticipates needs, identifies risks early and knows when to escalate.
• Ability to manage competing priorities and maintain organisation in fast-paced, evolving environments.

• Experience coordinating external partners such as teams, leagues, talent, properties, agencies or vendors.
• Experience directly managing timelines and deliverables across creative and production workflows.
• Exposure to sponsorship strategy, partnership activation or integrated campaign delivery.
• Passion for culture, innovation and helping brands show up meaningfully in the world.
• Experience working with pharmaceutical brands is a plus.

• Eligible for a discretionary bonus

• Eligible for company benefits

Excel Sports Management is an industry-leading sports agency representing top-tier talent, blue-chip brands and marquee properties.