IT Team Manager - Global Field Sales Applications

Sits within IT and at the frontline of Sales, turning commercial goals into an AI-enabled applications portfolio deployed at scale. It leads a high-impact team and drives the global field sales tool strategy, application roadmap, global rollouts, adoption and performance. The position holds end-to-end ownership of global field sales applications and related IT services, with accountability for global tool rollouts and ongoing operations.

• Drive and prioritise the end-to-end global field sales tool roadmap in close alignment with sales leadership and other key stakeholders.
• Advance field sales process automation and digitalisation, including the use of AI technologies.
• Monitor the retail execution software market and manage existing and new IT software partners.
• Lead, coach and develop a team of IT Project Managers and IT Service Owners.
• Set clear goals and expectations, provide guidance and feedback, and build a high-performing, empowered team that consistently delivers value to the business.
• Hold accountability for global tool rollouts and ongoing operations.
• Ensure robust governance, clear standards and efficient processes so that implementations are successful, adoption is strong, and services are reliable, scalable and compliant.
• Partner with global sales stakeholders and local markets to proactively drive user adoption.
• Collect and prioritise feedback, evaluate performance, and steer continuous improvement initiatives that increase the effectiveness and return on investment of field sales applications.

• University degree in Computer Science or a similar study, or equivalent practical experience.
• Fluent English skills.
• At least 5 years of working experience with field sales applications.
• A minimum of 5 years of leadership and people management experience, including responsibility for teams in an application/IT context.
• Proven track record of strategic ownership for an applications or services portfolio, including roadmap definition and prioritisation.
• Strong IT and AI expertise, with a solid understanding of how to apply AI technologies to business processes and digital solutions to drive effectiveness and efficiency.
• Excellent communication and strong leadership skills with the ability to set direction, make decisions, manage stakeholders, inspire and develop the team.
• Self-motivated team player, performance and results-oriented, paired with a proactive and customer-oriented mindset.

• German language skills.
• Experience within the FMCG industry.
• Programme and project management expertise.