Leisure & Fitness
Lifeguard
Entry Level
Solihull, United Kingdom
in office
Part time
OperationsHealth & SafetyFacilities ManagementCustomer Service
Job description
About the Role
This role sits within the Operations Team and plays a vital part in creating a safe, welcoming and enjoyable environment for members. It ensures the highest standards of poolside safety, cleanliness and member experience, acting as a trusted ambassador for the club. The postholder will respond confidently to situations, maintain operational excellence and deliver exceptional service every day.
Key Responsibilities
- Create a safe, welcoming and enjoyable environment for members, ensuring high standards of poolside safety, cleanliness and member experience.
- Act as a trusted ambassador for the club, responding confidently to situations and maintaining operational excellence.
- Deliver exceptional service every day.
- Ensure the utmost safety of members in the pool and spa areas, taking responsibility for personal safety and that of others.
- Act consistently in a safe manner, completing safety checks and recording them accurately.
- Monitor water chemical levels and clean the water when appropriate.
- Maintain cleanliness of all areas and adhere to Virgin Active's high standards.
- Ensure compliance with all mandatory training and health and safety requirements.
- Fulfil Duty Shifts when required, taking responsibility and accountability during the shift and controlling staffing and facility issues throughout the club.
Required Experience & Qualifications
- Current Lifeguard qualification and full registration.
- Hold one of the following qualifications: IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF), or STA Professional Award for Pool Lifeguard (RQF).
- A friendly, calm and approachable nature, with the ability to act quickly and effectively at all times.
Salary
- £12.71—£12.71 GBP
Benefits & Perks
- The opportunity to be part of a brand redefining the future of wellness.
- A premium environment with industry-leading facilities.
- Development and progression opportunities aligned to your level.
- Access to a vibrant, engaged member community.
- The platform to build your career, reputation and impact.
- 30 days annual leave including bank holidays, plus a Celebration Day.
- Access to The Peoples Pension, with employer contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
- Discounts across Virgin Active, from guest passes to 50% off PT sessions.
- Membership of Virgin Family, with communication across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.
Create your account to access job details
Unlock full job descriptions, apply in seconds, and get access to roles matched to your experience and interests.

