Lead Engineer - Core Commerce Platform

The OMS Lead Engineer is part of the Core Commerce Platform organisation responsible for delivering omnichannel commerce capabilities that power the purchase journey, inventory availability, delivery promise, order processing and fulfilment, and post-purchase experiences across channels. The role provides technical leadership for the team building and supporting omni-channel commerce capabilities, owning technical architecture, engineering standards, and key technology decisions while ensuring solutions are scalable, reliable, resilient, and aligned with the broader commerce platform strategy. Working closely with the Engineering Manager, Product Owners, and Retail Tech Teams, the engineer delivers scalable, resilient, and secure omni-channel commerce capabilities and champions engineering best practices, code quality, observability, and continuous improvement across the team.

• Lead the design, development, and evolution of Order Management capabilities including order orchestration, inventory availability, fulfilment, returns, and post-purchase experiences.
• Own the technical architecture, engineering standards, and key technology decisions for OMS platforms and related integrations.
• Design and build scalable, resilient, API-first and event-driven services supporting omnichannel commerce use cases such as Click & Collect (BOPIS), Ship-from-Store, Endless Aisle, and Delivery Promise.
• Partner with Product Owners, Architects, Retail Technology, Supply Chain, and Business stakeholders to translate requirements into robust technical solutions.
• Drive integration of OMS with Commerce Platforms, ERP, WMS, Payments, Logistics, and Customer Service systems.
• Ensure inventory visibility, order processing, fulfilment, and returns workflows are accurate, reliable, and scalable across channels and regions.
• Champion engineering excellence through code quality, automated testing, secure development practices, and continuous improvement.
• Establish and promote best practices in microservices, cloud-native architecture, observability, performance optimization, and reliability engineering.
• Mentor and coach engineers, providing technical guidance, architecture reviews, and hands-on support for complex initiatives.
• Drive adoption of AI-assisted engineering practices and automation to improve developer productivity, quality, and delivery efficiency.

• 10+ years of hands-on experience designing and building Order Management capabilities using Java/Spring Boot or equivalent frameworks, including implementation, extension, integration, and customization of packaged or custom order management solutions.
• 3+ years of experience leading a technical capability, project, or engineering team.
• Hands-on software engineering experience with Java, Spring Boot, and modern microservices architectures, building scalable, resilient, and production-grade services.
• Deep understanding of the end-to-end order lifecycle, including order capture, sourcing, fulfilment, shipment, returns, exchanges, and post-purchase processes.
• Proven experience customizing and extending OMS capabilities to support evolving business requirements, omnichannel fulfilment models, and enterprise integrations.
• Strong knowledge of omnichannel commerce operations, including Ship-from-Store (SFS), Buy Online Pick Up In Store (BOPIS), Ship-to-Store, Curbside Pickup, Endless Aisle, and associated order routing strategies.
• Solid understanding of inventory management, sourcing optimization, fulfilment orchestration, and order allocation concepts across stores, DCs, and third-party fulfilment networks.
• Proven experience integrating OMS platforms with Commerce, WMS, ERP, POS, Payment, 3PL, Carrier, and Customer Service systems to enable end-to-end order visibility and orchestration.
• Experience designing OMS-centric microservice architectures with clear domain boundaries across Order Management, Inventory, Sourcing, Fulfilment, Returns, and Customer Service capabilities.
• Hands-on experience with Kafka or similar event-streaming platforms for event-driven architectures, asynchronous processing, and enterprise-scale system integrations.
• Experience with performance engineering, scalability testing, and optimization of high-throughput, business-critical commerce platforms.
• Experience defining and implementing capacity planning, resiliency, and scaling strategies to support peak trading events and global commerce operations.
• Experience driving technical architecture, establishing engineering standards, mentoring engineers, and influencing technical direction across cross-functional teams.
• Experience leveraging AI-assisted engineering tools, coding agents, and LLM-powered development workflows to improve engineering productivity, software quality, and delivery efficiency.

• Experience with enterprise order management platforms such as Fluent Commerce (preferred), IBM Sterling OMS, Manhattan Associates, Kibo Commerce, or Salesforce OMS is highly desirable.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA provides equal opportunities for all job applicants and states that equality for all is one of its core principles.