Event and Venue General Manager (Director)

This role leads the planning and delivery of venue operations across multiple competition venues for the Los Angeles 2028 Olympic and Paralympic Games. It expands venue operations planning and readiness, building plans, teams, and partnerships that turn each venue into a world-class field of play. The role oversees functions and stakeholders, manages budget and risk, and takes each venue from planning through Games-time delivery.

• Lead cross-functional development, optimisation, and delivery of venue-based Event Operations plans, including leading Functional Areas to create the Event Operations Plan and related planning and delivery tools.
• Lead the venue team, including hiring, training, motivating, and developing a diverse high-performing team, to achieve objectives, venue readiness, and deliverables for stakeholders and the venue owner/operator.
• Build and maintain strong, productive, respectful relationships with the venue partner and related stakeholders, serving as the day-to-day venue leadership contact.
• Manage the engagement process with venue partners, including meeting cadence, stakeholder site visits, venue planning, and operational readiness.
• Work closely with venue infrastructure, technology, and other technical teams to track deliverables, manage venue service levels, identify risks, develop risk mitigation strategies, and leverage opportunities for efficiencies and savings.
• Coordinate with venue owners and local authorities to manage the Venue Use Agreement (VUA), ensuring compliance with contractual terms and operational requirements.
• Prepare and deliver written and oral reports on venue status to senior leaders and other stakeholders, tracking, reporting, and solving issues across planning, readiness, and operations.
• Manage venue operations supporting athletes, workforce, spectators, marketing partners, and media, with a focus on a comprehensive, inclusive, fully accessible venue.
• Establish working relationships and coordinate activities with local authorities and security representatives specific to the venue and venue approach.
• Champion and embed LA28 values and behaviours into all facets of engagement, planning, and delivery, and perform other duties as the role evolves, including potential operational responsibilities during the Olympic and Paralympic Games.

• Bachelor's degree in sport management or a complementary field.
• 8+ years of experience leading venue, event, or operations delivery for major, complex, live sporting or entertainment events at scale.
• A strong track record of building and leading senior, cross-functional operational teams to fixed, immovable event deadlines, holding a high delivery bar.
• Excellent stakeholder and vendor management skills, coordinating many partners and functional areas simultaneously across multiple venues at once.
• Proven experience directing budgets, master schedules, and comprehensive risk registers across multiple concurrent operational programmes.
• Decisive, calm leadership and sound judgment when information is incomplete and the delivery timeline is genuinely fixed.

• Direct experience delivering venues at an Olympic, Paralympic, or other major international Games.
• Familiarity with temporary overlay, infrastructure, and field-of-play operations at competition venues.
• A background coordinating sport, broadcast, security, accreditation, and commercial venue partners.
• A collaborative, co-creative approach to solving complex operational problems under demanding timelines.

• Available to work on-site in the Downtown Los Angeles-based office.
• Relocation assistance is not provided; candidates based outside the Los Angeles area are welcome to apply if able to work on-site in Los Angeles.
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• This role supports multiple venue sites, with travel across venues and to the Los Angeles-based office as required.

• The opportunity to build and operate a competition venue for a once-in-a-generation Games.
• A collaborative, co-creative culture grounded in inclusion, integrity, and accountability.
• High-impact, highly visible delivery work with a lasting community legacy.
• Genuine professional growth alongside a diverse, world-class Games-delivery team.

LA28 assesses applications based on relevant skills, education, and experience a candidate can add to the team, and strives to build an inclusive team that encourages qualified candidates of all backgrounds, perspectives, and identities to apply.