WCT Support Officer

This role provides comprehensive administrative and operational support to the BWF World Training Centre, ensuring that the Centre's day-to-day activities are organised, efficient and professionally delivered. It acts as a coordination point between the Centre Manager, coaching staff, athletes, visiting teams, national federations, suppliers and other stakeholders. The role reports to the WTC Manager and has no direct reports.

• Provide day-to-day administrative support to the Centre Manager and Centre team, including correspondence, meeting arrangements, minutes, follow-up actions, reports, presentations, forms and other administrative materials.
• Maintain accurate records, databases, schedules, documentation, filing and document-management systems, handling confidential information appropriately.
• Support arrangements for visiting athletes, teams and coaches, including training schedules, facility bookings, transport, accommodation, accreditation, visas and related logistics.
• Act as a day-to-day administrative contact for visiting delegations and maintain accurate records relating to Centre programmes and participants.
• Assist with the administration of training camps, courses, workshops, events and other Centre activities, including registrations, attendance records, programme documentation, participant schedules and event-day logistics.
• Assist with purchase orders, invoices, expense claims and other financial administration, maintaining records of expenditure and supporting documentation.
• Liaise with suppliers and service providers, undertake basic financial system updates, and support budget monitoring and reporting under the direction of the Centre Manager.
• Respond professionally to routine enquiries from athletes, coaches, federations and other stakeholders, coordinate internal communications, distribute relevant information, and assist with Centre communications and materials.
• Support stakeholder meetings and visits, and assist with the day-to-day administration of the Centre's office and facilities, including supplies, equipment and service requirements.
• Report maintenance, safety or operational issues to the appropriate person and support reception and visitor arrangements where applicable.
• Follow applicable Centre, BWF and organisational policies and procedures, maintain confidentiality and data-management practices, support safeguarding, athlete welfare, health and safety requirements, and escalate concerns or incidents promptly.

• Diploma or bachelor's degree in business administration, sports management, office administration or a related field, or equivalent experience.
• Relevant experience in administration or coordination.
• Strong organisational and time-management skills.
• Excellent attention to detail.
• Good working knowledge of Microsoft Office or comparable productivity tools.
• Excellent written and spoken English.
• Administration and organisation.
• Communication.
• Customer and stakeholder service.
• Teamwork.
• Problem solving.
• Digital literacy.
• Confidentiality and discretion.
• Ability to work in a fast-paced environment.
• Highly organised and reliable.

• Experience in sport, events, hospitality or an international organisation.
• Experience supporting athletes, teams or international visitors.
• Knowledge of Singapore's sporting or administrative environment.
• Additional language skills.