Senior Product Owner – Checkout

Owns the product backlog for a defined product or capability area, such as Checkout within Basket & Checkout. It translates portfolio strategy and investment priorities into user stories, acceptance criteria, sprint goals, and a prioritised roadmap. The position works closely with UX/UI, Research, CRO, Engineering, Design, Data, and other stakeholders in a global environment.

• Own the product backlog for a defined product or capability area, such as Checkout within Basket & Checkout.
• Translate portfolio strategy and investment priorities into clear user stories, acceptance criteria, sprint goals, and a prioritised roadmap aligned to portfolio objectives.
• Ensure backlog items are outcome-led and tied to measurable success criteria, continuously refining and reprioritising work based on performance, insight, and evolving business needs.
• Work closely with UX/UI, Research, and CRO to ensure solutions are grounded in user insight and behavioural data, and participate in and support research, testing, and experimentation initiatives.
• Ensure product decisions are informed by data, experimentation, and validated learning, identify friction, failure points, and improvement opportunities, and champion consumer-centric thinking within the squad and across stakeholders.
• Partner with Engineering, Design, and Data teams to balance discovery and delivery, ensure high-quality timely delivery, and keep the team solving the right problems while shipping value regularly.
• Manage dependencies across teams and portfolios in a complex, global environment, and escalate risks, trade-offs, and delivery constraints clearly and early to the Teamhead.
• Ensure alignment with Finance, Legal, Compliance, Security, and other relevant functions where required.
• Contribute directly to portfolio KPIs defined by the Teamhead (e.g. conversion, payment success, engagement, reliability), define feature- and initiative-level success metrics with Data & Analytics, monitor performance trends, use insight to inform backlog refinement
• And support experimentation and continuous optimisation.
• Communicate impact, learnings, and performance updates to stakeholders, work closely with the Teamhead / Portfolio Owner to align on priorities and trade-offs, collaborate with global and regional stakeholders to ensure relevance and scalability
• Represent the product area in relevant forums and planning sessions, and ensure transparency of progress, risks, and outcomes.

• 6–8+ years of experience in digital product roles such as Product Owner, Product Manager, or similar positions.
• Significant experience as a Product Owner or Product Manager working on transactional digital products.
• Strong experience working on eCommerce checkout, payments, or conversion-critical journeys.
• Proven experience delivering complex features in collaboration with engineering and design teams.
• Strong understanding of conversion optimisation and customer journey performance.
• Experience working within agile product teams managing backlog and delivery cycles.
• Deep understanding of checkout flows, payments, and digital commerce best practices.
• Ability to prioritise work that improves conversion, reliability, and user experience.
• Strong backlog ownership and product delivery management.
• Ability to collaborate closely with designers to ensure seamless transactional user experiences.
• Understanding of technical considerations such as payment integrations, fraud, and platform performance.
• Strong analytical mindset with the ability to identify optimisation opportunities.
• Excellent communication skills with the ability to coordinate across engineering, design, and commercial stakeholders.

• Experience working with payment providers, checkout systems, or commerce platforms is highly beneficial.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA looks for candidates who demonstrate SPEED & SPIRIT, defined by values that inspire employees to BE DRIVEN in performance, BE VIBRANT in sporting legacy, BE TOGETHER in team spirit, and to let individual talent and experience shine.