Senior Product Manager

This Senior Product Manager, Partnerships role is part of DAZN's Product Growth organisation and acts as the technical owner of multiple external partnerships that underpin DAZN's offering. The role leads the full partner lifecycle, from onboarding and implementation through to ongoing optimisation, while serving as the day-to-day technical and operational point of contact for partners such as telecommunications carriers and software vendors. It collaborates with external partners and internal Business Development, Operations and Engineering teams to shape technical requirements, manage releases and deployments, oversee SLAs and KPIs, and drive root cause analysis and continuous improvement.

• Define product requirements, manage the product lifecycle and bring innovative user experiences by aligning with external and internal stakeholders.
• Own the technical relationship and serve as the daily point of contact with multiple external partners, including telecommunications carriers and software vendors, to deliver and continuously enhance DAZN's product experiences.
• Lead the end-to-end partner integration lifecycle, from initial onboarding and implementation through to ongoing performance optimisation.
• Work closely with the Product team to shape requirements and ensure seamless technical execution of new mobile app features.
• Manage delivery schedules and partner performance KPIs, and hold partners accountable to agreed SLAs and service levels.
• Drive root cause analysis (RCA) on partner-side issues, implement learnings, and continuously improve resiliency.
• Ensure technology best practices and operational excellence across all partner engagements.
• Apply proactive risk management and a focus on operational excellence to help ensure resilient, scalable, and best-in-class partner integrations across DAZN's platform.

• Bachelor's degree.
• 5+ years of experience as a Project Manager (PM) or Project Leader (PL) in system integration development, package software development, or system construction.
• Proven success delivering software or platform services in high-availability, real-time, or consumer-facing environments.
• Strong understanding of software development life cycles, agile methodologies, and systems integration practices.
• Native-level Japanese and business-level English; exceptional communication skills across technical and non-technical audiences.
• Demonstrated ability to resolve issues rapidly, with a hands-on approach to incident management and stakeholder coordination.
• Highly organized, with strong project management, documentation, and coordination skills.

• Experience working with telecom infrastructure, cloud services, or video delivery pipelines.

• Social security included (health care insurance, employee pension scheme, employment insurance, labour personal accident insurance).
• Annual health exams.
• Defined Contributions Plan (DC).
• Annual paid leave of 15 days (pro-rated depending on the start date).
• Benefit One – employee benefit package (access to more than 50,000 services such as discounts in sports clubs, leisure facilities and physical exams).
• Company doctor (monthly inspection of office as well as stress check).
• Free subscription on DAZN.
• Access to free tickets for every J-league game and occasionally for other sports.
• Paid commuting allowance up to 30,000 yen a month.