Christmas Retail Sales Advisor, London Store

This seasonal Christmas temporary contract is at the heart of the in-store experience, ensuring every visitor receives the highest possible standard of service and leaves feeling part of the LFC family. The role involves working 12 or 16 hours per week including evenings and weekends, with the contract ending on 27 December. The successful candidate will join a customer-focused retail team.

• Deal with customer sales and refunds, ensuring a focus on customer care and the customer experience.
• Process cash and card payments at the till.
• Gain and build product knowledge to provide advice and guidance on product selection to customers.
• Drive AVS, UPT and conversion through add-on sales and upselling as part of basic sales management.
• Carry out merchandising and display.
• Support stock shrinkage and cash flow controls.
• Support the receiving and storing of large stock deliveries.

• Recent retail store and customer service experience in a customer-facing role.
• Ability to demonstrate a strong customer service skill set.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.
• Confidence in delivering excellent customer service and working as part of a team.
• Ability to work flexible hours.
• Passionate and customer-focused, with a love of working as part of a team.

• Retail and/or customer service qualification would be advantageous.

• Main base: London Store.

• 25 days holiday plus 8 bank holidays, with the option to purchase up to an additional 5 days.
• Contributory pension scheme matching up to 5.5%.
• Life assurance cover.
• Free financial guidance and mortgage advice.
• Car salary sacrifice scheme for affordable driving.
• Cycle to Work scheme.
• Season ticket loans for easier commuting.
• Exclusive shopping discounts and cashback with top retailers.
• Will writing service for future planning.
• Employee assistance programme for confidential support.
• Medicash health cash plan for everyday healthcare needs.
• Volunteering opportunities to give back to the community.