SI (Swim Instructor)

The Swim Instructor will join the Family Activities Team and deliver high-quality swimming lessons that inspire swimmers of all ages and abilities. The role focuses on building confidence, skills and a lifelong love of the water in a safe, supportive and enjoyable environment. The instructor will contribute to exceptional member experiences and the success of the swim programme.

• Ensure all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for members.
• Develop creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
• Provide a safe and enjoyable environment for all members within the pool and surrounding areas.
• Deliver great customer service by providing personal attention and care to all members.
• Complete accurate records for the function to track attendance and improvements in fitness, ensuring individual, team and department targets are consistently met.
• Work closely with Swim management to meet and exceed set targets and objectives, and help achieve commercial success within the department and wider Club team.

• Be flexible, friendly and approachable, and ready for an exciting challenge.
• Have the ability to connect with members and get on well with people from all walks of life.
• Hold Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
• Possess exceptional communication skills and experience in a customer facing environment, able to respond appropriately and professionally to everyone in all manners, including face to face, over the phone and via email correspondence.

• £20—£20 GBP

• The opportunity to be part of a brand redefining the future of wellness.
• A premium environment with industry-leading facilities.
• Development and progression opportunities aligned to your level.
• Access to a vibrant, engaged member community.
• The platform to build your career, reputation and impact.
• 30 days annual leave (including bank holidays), plus a Celebration Day, with encouragement to take them.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for the employee and a buddy, plus free membership for children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off personal training sessions.
• Access to Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for support with loans and savings plans, and help to become a personal finance expert.