Senior Specialist GBS HR Services - Mobility

Provides expertise and support to HR Management and the Cross Border Employment (CBE) team on matters relating to international mobility. It executes mobility policies and procedures and ensures relocation policy compliance for international employees in the supported country or region. The position sits within People & Culture and works closely with GBS H2R, HR Rewards, HR management in the country or region, and external relocation, tax, and benefits vendors.

• Execute international mobility cases in adherence to globally consistent mobility policies, carrying out ongoing tasks relating to immigration, security/risk, relocation, shipping
• And other relocation matters to provide service and support to international employees in the supported country or region.
• Provide guidance and ongoing communication to HRM on international mobility policies, procedures, and tax matters to ensure consistent application of policy and compliance.
• Maintain strong relationships with relocation management and tax vendors to ensure seamless delivery of relocation services.
• Oversee administration, invoicing, billing, and recharging of costs for mobility benefits in the supported country or region.
• Administer selected mobility benefits for the supported country or region, including regular updates based on internal and external information, and admission to health and offshore pension plans and other mobility benefits.
• Manage databases and personnel information to track international employees, their assignments, and the benefits they receive, and work with the GBS H2R PA team and regional CBE team on the implementation of SAP for international assignments.
• Oversee appropriate reporting of international employee pay and benefits in partnership with the GBS H2R Payroll & Benefit team and the regional CBE team.
• Carry out tax reporting and consolidation for expats in the supported country or region in liaison with tax consultants, and liaise with the tax services vendor and GBS H2R payroll to ensure appropriate tax handling and reporting of international employee pay and benefits.
• Support projects to advance the international mobility programme and participate in benchmarking exercises and networking with other mobility management experts to ensure policy competitiveness, best-practice solutions, and awareness of market norms and common practices.
• Facilitate communication to internal and external parties around the topic of regional and international mobility.

• BS/BA or equivalent university degree.
• At least 3-5 years of experience in People Mobility support and management.
• Ample knowledge in the field of CBE and People Mobility, such as relocation and expat payroll and tax.
• Solid interpersonal and customer service skills.
• Good vendor management skills.
• Strong team working spirit and a can-do attitude.
• Project management experience.
• Strong problem-solving skills.
• Proven ability to learn and grasp concepts quickly.
• Capability of working independently.
• Excellent communication and listening skills.
• Fluency in English.
• Highly proficient in Microsoft Office skills, especially Word, Excel, and PowerPoint, including excellent Excel skills.

• Knowledge of SAP is a plus.
• Knowledge of HR-related information systems, ideally SAP-HR, is a plus.
• Foreign language capabilities are desired.