Lead - Inbound Transportation Operations

The Inbound Transport Operations Lead drives the execution of strategic transport initiatives and enhances delivery performance by ensuring products flow from suppliers to warehouses efficiently and on time for assigned markets. Reporting directly to the Head of Inbound Transportation Operations, the role sits within the Global Inbound Transportation Team and works closely with logistics service providers, Regional Operations, Customs and Supply Planning. It combines ownership of inbound delivery performance for a specific market with network-wide standardisation and continuous improvement.

• Drive key strategic initiatives for Transport Operations, including supporting the establishment of transport flows to new warehouses, the onboarding of Logistics Service Providers, and the scaling of Direct Ship operations.
• Lead and optimise inbound delivery performance for a specific market, ensuring timely and cost-effective product flows from factories to warehouses across diverse modes of shipment (air, sea, road) and guaranteeing rigorous adherence to SLAs and lead-time benchmarks.
• Establish strong partnerships with LSPs, Regional Operations, Customs and Supply Planning, mitigating supply chain disruptions proactively, driving continuous improvement and enforcing accountability across all stakeholders.
• Co-lead monthly and quarterly business reviews with LSPs and market-level reviews to evaluate KPIs, drive continuous improvement and hold all stakeholders accountable.
• Lead initiatives to standardise, align and re-assess global transport operations requirements across providers and destinations.
• Foster best practice sharing, driving standardisation and harmonisation where beneficial while maintaining agility for local market needs.

• A degree in business, economics, logistics, planning, supply chain, information systems or operations.
• 7+ years of work experience in global transport operations, ideally in an apparel/fashion global supply chain management or freight forwarding/carrier industry.
• Extensive knowledge and operational experience across all modes of transport, including airfreight, sea freight, truck and courier services.
• Strong analytical, structured and data-driven mindset.
• Excellent interpersonal and communication skills, both oral and written, to interact effectively with different teams and stakeholders.
• Proficiency in English.
• Ability to work and deliver in changing environments, under very limited guidance, while adhering to specified deadlines.

• An MBA is a plus.
• Additional supply chain experience in other areas such as procurement, sourcing, supply planning and warehousing is an asset.
• Languages other than English are a plus.