Sporting Fashion & Goods
Inventory Control/Claims Specialist
Mid Level
Manila, Philippines
in office
Full time
Buying, Procurement & Supply ChainSupply Chain
Job description
About the Role
This role supports the Supply Chain & Sourcing team by improving inventory accuracy, supporting 3PL distribution centre operations, and increasing customer service levels. It manages overall returns and claims in close collaboration with internal teams and 3PL partners. The role also verifies monthly 3PL, transportation, customs brokerage, and consumables invoices against internal data, troubleshooting discrepancies and processing adjustments accordingly.
Key Responsibilities
- Work with the 3PL distribution centre team on the cycle count plan, ensuring progress and results meet quarterly and yearly plans and targets.
- Ensure physical goods are consistent with system data through daily snapshots.
- Push related teams to continually improve stock accuracy.
- Provide daily troubleshooting and support to ensure operations run smoothly.
- Work with stakeholders and the system lead to resolve snapshot discrepancies caused by system issues, using tickets and consistent follow-ups.
- Prioritise and arrange tasks reasonably when facing multiple tasks, especially special handling and additional support, and monitor the error/control daily report exactly.
- Report cycle count results with reasonable analysis on a weekly and monthly basis, and provide monthly recheck/audit data for strategy execution.
- Analyse inbound and outbound daily operation mistakes, raise suggestions to perfect and optimise processes, and ensure timely submission of the Flash report with high accuracy and other assigned reports.
- Take complete responsibility for returns and claims (adicomp and ASIP), working with internal teams on appropriate approvals and with 3PL teams to execute returns and claims as per agreed timelines.
- Verify monthly 3PL, transportation, customs brokerage, and consumables invoices with internal data, troubleshoot discrepancies, and process adjustments/POs accordingly.
Required Experience & Qualifications
- At least 3+ years of relevant working experience.
- Mastery of the warehouse management system (MA & LM system), especially inventory operations.
- Knowledge of inbound and outbound processes.
- Familiarity with quality control outline or method.
Preferred Skills
- Industry experience in Supply Chain / Logistics is preferred.
Create your account to access job details
Unlock full job descriptions, apply in seconds, and get access to roles matched to your experience and interests.
