Venue Delivery Manager

This role is the single owner of the journey from signed agreement to live venue, receiving deals from leadership and the commercial team with accountability for delivery. It works closely with business development, engineering, local labour, venue contractors and customers to translate commitments into deliverable plans. The successful candidate will join during the first venue installations and take ownership of upcoming deployments.

• Own the deployment lifecycle for each installation, covering site readiness (access, power, storage, inductions and venue liaison), freight and customs, installation crew and schedule, commissioning and handover sign-off, and snag management through to acceptance.
• Build and measurably improve a repeatable deployment playbook so each installation is faster and cheaper than the last.
• Own mobilisation planning for international installations, including freight, customs and duties, local labour models, site readiness with the customer, and the delivery risk register against contractual dates.
• Maintain dependency and free-issue registers for each deployment so supplier obligations, Feldspar obligations and venue obligations are tracked, dated, visible and current for every live deployment.
• Coordinate the supporting cast per deployment, including engineering support, local labour, venue contractors, insurance evidence, and event logistics where they intersect with installations.
• Serve as the delivery counterpart to the business development team, translating commitments made in agreements into deliverable plans.
• Manage customer expectations through delivery.
• Run structured handovers into ongoing operations and support.
• Deliver installations to their contractual dates through planned, documented mobilisations, and complete handover and acceptance sign-off for each venue with no open safety or commissioning items.

• Proven delivery project management of high-value instrumented hardware installed at customer sites as a fixed solution: sports technology, AV or staging, technical infrastructure, fit-out, or comparable electro-mechanical installs.
• International logistics experience, including freight forwarding, customs and duties, and working with local labour or subcontractors.
• Strong site awareness: access, inductions, RAMS, and working alongside venue operations.
• Organised and calm under moving dates; comfortable being the single point of accountability.

• Experience in elite sport, venues or events.
• Experience of first-of-kind product deployments.