Major Events & Host Organisations
Manager, Venue Medical Operations-Athletic Trainer
Mid Level
Los Angeles, United States
in office
Full time
Job description
About the Role
Ensures that athletes, spectators, and the Games workforce receive safe, dependable medical care at LA28 Olympic and Paralympic Games venues. Working with Event Venue Management, local emergency medical services, and hospital partners, the post-holder turns strategic medical plans into practical venue operations covering medical stations, supplies, and emergency response. These operations are established from the ground up in the years leading up to the Games and then led through test events and Games time with integrity and sound judgment.
Key Responsibilities
- Coordinate operational planning, venue readiness, and day-to-day delivery of venue-based medical services across designated competition and non-competition sites.
- Act as a primary operational liaison for Event Venue Management, supporting the integration of International Federation technical guidelines and NOC/NPC medical delegation requirements.
- Translate strategic medical plans into venue-specific operational plans, run sheets, spatial layouts, and operational timelines, and determine and verify venue operational requirements including medical equipment, consumables, pharmaceuticals, and designated medical station infrastructure.
- Support the delivery of training modules, briefings, and onboarding for venue medical staff, volunteers, and contractor personnel covering emergency response and sport-specific standards, and implement and monitor venue public health, sanitation, and hygiene standards.
- Facilitate daily operations of venue medical services, including athlete medical rooms, spectator first aid stations, workforce care, and field-of-play response teams, and supervise inventory control, pharmacy storage and tracking, supply replenishment, and on-venue medical transport logistics.
- Coordinate on-venue emergency medical response procedures in partnership with local EMS, designated hospital liaisons, and venue public safety stakeholders, and assist in drafting venue-specific medical incident and emergency action plans.
- Participate in operational readiness exercises, tabletop simulations, and test events, and execute medical environmental monitoring protocols such as heat mitigation, extreme weather, and air quality.
- Maintain day-to-day working relationships with local hospital networks, EMS providers, transport services, and designated medical contractors, and coordinate with municipal public health and safety personnel on venue reporting and surveillance protocols.
- Ensure operational compliance with IOC/IPC medical codes, IF regulations, and federal/state healthcare standards, and draft, update, and distribute venue medical guides, standard operating procedures, run-of-show documents, and incident reporting forms.
- Collaborate with internal LA28 functional areas to integrate medical space and service needs, support field implementation and end-user adoption of the Games Electronic Medical Record system across assigned venues, and track venue operational budgets, resource utilisation, and inventory burn rates.
- Assist with venue-specific workforce scheduling, check-in, orientation, and deployment tracking for paid and volunteer medical personnel.
Required Experience & Qualifications
- 4–6+ years of experience in healthcare operations, emergency medical planning, clinical services management, or venue-based event operations.
- Proven operational experience coordinating medical services for multi-day, large-scale events.
- Demonstrated operational problem-solving, team coordination, and detail-oriented project management skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and familiarity with clinical tracking or EMR systems.
- Highly organised with a hands-on approach to logistical execution, schedule adherence, and venue preparedness.
- Ability to make sound operational decisions, prioritise emergent needs, and resolve issues dynamically in fast-paced, high-visibility event settings.
- Strong interpersonal skills with the ability to bridge communication between clinical professionals, non-clinical event staff, and external agencies.
- Meticulous oversight of clinical inventories, operational paperwork, and regulatory compliance.
- Self-starter able to execute independently against established plans and recognise when to escalate critical risks to senior leadership.
- Ability to walk, stand, and traverse indoor/outdoor venue footprints for extended periods during site visits, test events, and Games operations.
- Availability to work onsite in the Downtown Los Angeles office, with hours that may vary including evenings, weekends, and holidays, especially during peak event periods.
- Ability to work efficiently in an open cubicle environment within an open floorplan office.
- Willingness to perform other duties as required as the role evolves, which may include operational responsibilities during the Olympic and Paralympic Games.
Preferred Skills
- Prior major multi-sport or championship event experience.
- Experience in sports or live event environments.
- Familiarity with Southern California healthcare networks, EMS jurisdictions, and disaster preparedness frameworks.
- Master's degree in sports medicine or a related field, or 5 years of equivalent experience in sports medicine.
Workplace
- Onsite at LA28 offices and venues in Los Angeles, with the office based in Downtown Los Angeles.
- The office is an open floorplan working environment with open cubicle working.
- No relocation assistance is provided for any position.
Benefits & Perks
- Ownership of venue medical care as the Summer Games return to the U.S.
- Close work with EMS, hospital, and public health partners across Los Angeles.
- Hands-on leadership through test events and Games-time venue operations.
About the Company
LA28 is committed to fair and unbiased recruitment procedures and to building an inclusive team, and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. The organisation is guided by values of optimism, integrity, excellence, inclusion, co-creation, and boldness.
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